Erection Department Coordinator

Lanco Group of Companies; Hazel Crest (IL); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Descripción de la vacante

Lanco Group of Companies in Hazel Crest, IL is seeking an Erection Department Coordinator to coordinate field and shop service activities, ensuring efficiency and customer satisfaction.

You will manage work orders, labor and materials, data entry for billing, and support safety and training. This is a full-time on-site role with competitive benefits and growth opportunities.

Formación

• High School Diploma or equivalent required.
• Associates or Bachelor’s degree preferred.
• Experience with Oracle, Quick Portal and IEM.
• Proficient in Microsoft Office Suite.

Responsabilidades

• Ensure accurate data entry for all work orders to bill for services.
• Maintain efficient, on-time work order processing.
• Allocate labor and materials within the company.
• Process and set up new customers.
• Process warranty claims and expense reports as needed.
• Ensure safety/health/environmental compliance and training.
• Communicate status of activities to internal/external stakeholders.
• Maintain adherence to company policies and reduce liability.
• Handle special projects or other duties as assigned.

Conocimientos

Customer service

Communication

Office software

Records management

Educación

High School Diploma

Associates or Bachelor’s degree

Herramientas

Oracle

Quick Portal

IEM

Microsoft Office

Descripción del empleo

Job Purpose

We are looking for an Erection Department Coordinator to join our growing team, in this role you will coordinate, monitor, and improve field and/or shop service activities to ensure service operations are efficient and customer needs are met.

Job Responsibilities/Essential Functions

• Ensure that data for all work orders has been entered accurately in order to bill for services rendered. Resolve any issues regarding credits or rebills.
• Maintain efficient and on-time work order processing to ensure accuracy.
• Responsible for labor and material allocation within the company.
• Process and set up new customers as they come in.
• Process warranty claims and expense reports as needed.
• Ensure compliance in all safety, health, and environmental regulations, policies and procedures for a goal of zero incidents and injuries; Assist in delivering required training to ensure that all coworkers have the necessary skills to perform their jobs properly and safely.
• Communicate consistently on all activities to appropriate individuals (internal & external).
• Maintain ongoing communication and adhere to all Companywide policies to eliminate and/or reduce exposure to liability.
• Special projects or work as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience/Training/Education

Required:

• High School Diploma or equivalent required.

Desired

• Associates or Bachelor’s degree

Knowledge/Skills/Abilities

Requires knowledge and understanding of product line; knowledge of office practices, business correspondence techniques; principles of customer service,; records management and file maintenance; Ability to communicate clearly and effectively and work cooperatively with customers, sales representatives, staff, management, and other associates. Previous experience using Oracle, Quick Portal and IEM. Must be able to proficiently utilize Microsoft Office Suite

Physical And Environmental Elements

This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports and records that typically weigh less than 30 pounds.

Compensation/Benefits

We foster a collaborative team environment that values innovation and encourages creative solutions to drive positive organizational impact. Our employees are the key to our success and help us stand out from our competitors. The hourly pay range for this role is $23.00 to $25.00. The final compensation offer may vary based on factors such as experience, education, skills, and location. We offer competitive pay, paid time off, and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) plan.

Lanco is an equal opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.