Emergency Department Unit Clerk - Patient Flow & Admin Support

RWJBarnabas Health; Somerville (NJ); On-site; USD 24,000 - 27,000; Full time

Job summary

RWJBarnabas Health’s Somerset campus seeks a Unit Clerk to support the Emergency Department by coordinating admissions, transfers, and discharges, entering physician orders, and maintaining patient records in the EMR system. You will be the central point of communication, helping nursing and clinical teams run smoothly and ensuring a welcoming environment for patients and families.

A high school diploma or equivalent is preferred, along with clerical or customer service experience.

Qualifications

• High school diploma or equivalent preferred.
• Experience in clerical, administrative, or customer service roles valued.
• Knowledge of medical terminology, EMR, physician order entry, and healthcare documentation preferred.

Responsibilities

• Welcoming patients, families, visitors, and physicians with excellent service.
• Answering phones, call bells, and intercoms; directing requests to appropriate staff.
• Coordinate admissions, transfers, and discharges; update patient information.
• Enter physician orders and update patient records in EMR.
• Prepare, organize, and maintain unit reports and documentation.
• Support daily nursing station operations and maintain organized work areas.
• Collaborate with clinicians to promote efficient workflows and patient care.

Skills

Customer service

Multi-tasking

Communication

Computer skills

Electronic health records

Education

High school diploma or equivalent

Tools

EMR systems

Job description

RWJBarnabas Health’s Somerset campus seeks a Unit Clerk to support the Emergency Department by coordinating admissions, transfers, and discharges, entering physician orders, and maintaining patient records in the EMR system. You will be the central point of communication, helping nursing and clinical teams run smoothly and ensuring a welcoming environment for patients and families.

A high school diploma or equivalent is preferred, along with clerical or customer service experience.