ER Unit Secretary: Impactful Care & Smooth Coordination

HCA Healthcare; Dallas (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Wellbeing support

Paid time off

Retirement plan

Education support

Additional benefits

Job summary

HCA Healthcare's Medical City Dallas invites you to join as a Unit Secretary in the Emergency Room. This role focuses on welcoming patients, maintaining organized records, and facilitating clear communication with care teams to ensure smooth ER operations.

You will contribute to a compassionate, efficient patient experience in a high-demand environment. Ideal candidates demonstrate strong communication, attention to detail, teamwork, and a commitment to patient confidentiality.

Qualifications

• Greeting patients and visitors with warmth and professionalism.
• Maintaining patient records accurately and protecting information.
• Handling communications between calls and care team promptly and clearly.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Skills

Clear communication

Compassionate care

Attention to detail

Teamwork

Customer service

Job description

HCA Healthcare's Medical City Dallas invites you to join as a Unit Secretary in the Emergency Room. This role focuses on welcoming patients, maintaining organized records, and facilitating clear communication with care teams to ensure smooth ER operations.

You will contribute to a compassionate, efficient patient experience in a high-demand environment. Ideal candidates demonstrate strong communication, attention to detail, teamwork, and a commitment to patient confidentiality.