ER Unit Secretary - 7AM-7PM

Columbus Community Hospital; Columbus (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Columbus Community Hospital in Columbus, TX seeks an ER Unit Secretary to support nursing operations from 7 AM to 7 PM. The role emphasizes clerical tasks, patient registration, and collaboration with nursing and physician staff in a fast-paced emergency room environment.

Ideal candidates have a High School Diploma or GED with on-the-job training, at least 1 year of hospital/ED experience preferred, and strong skills in EMR systems, communication, and patient interactions.

Qualifications

• Excellent customer service and patient relations skills.
• Strong verbal and written communication with patients, families, visitors and healthcare staff.
• Ability to obtain and verify patient registration information and signatures.
• Ability to collect, verify and update insurance information and IDs.
• Skilled in processing patient payments and receipts.
• Strong organizational skills for a fast-paced ER environment.
• Proficient in EMR, patient registration systems, and basic computer applications.
• Maintain confidentiality and HIPAA compliance.
• Attention to detail and accuracy in data entry and documentation.

Responsibilities

• Perform clerical duties, requisitions, transcribes orders, and maintain charts on the nursing unit.
• Assume receptionist responsibilities and assist nursing staff and physicians.
• Handle public relations with cheerful, professional conduct toward patients and visitors.
• Accumulate data for acuity, census, admission, discharge, and report to the DON.
• Monitor telemetry and notify Charge Nurse of alarms.
• Assist with nursing duties as needed in age-specific manner.

Skills

Customer service

Patient relations

Verbal communication

Written communication

EMR proficiency

Insurance info handling

Data entry

Cash handling

Organization

Confidentiality

Education

High School Diploma or GED

Tools

EMR software

Registration systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ER Unit Secretary - 7AM-7PM

Nursing Admin Full Time Service Workers Columbus, TX, US

The Unit Secretary performs clerical duties, requisitions, transcribes orders, makes charts, etc. in the nursing unit, assumes Receptionistresponsibilities, as well as assist Nursing Staff and Physicians withspecial responsibilities. The Unit Secretary is also responsible forPublic Relations. A cheerful and positive attitude toward patients,visitors and co-workers is essential. The Unit Secretary must becourteous and understanding and work closely with other members ofNursing Service and on-call departments. He/She accumulates data foracuity, census, admission, discharge, and reports to the DON. AssumesBusiness Office functions when BO is closed. Monitors telemetry andnotifies Charge Nurse of alarms. Requires communication skills.The Unit Secretary will assist with nursing duties in age specificmanner as needed.

QUALIFICATIONS: Excellent customer service and patient relations skills. Strong verbal and written communication skills with the ability to interact professionally with patients, families, visitors, and healthcare staff. Ability to obtain patient registration information, required consent forms, and signatures accurately and efficiently. Ability to collect, verify, and update insurance information and identification documents. Skilled in processing patient payments, co-pays, deductibles, and issuing receipts. Strong organizational skills with the ability to manage multiple tasks in a fast-paced emergency room environment. Proficient in electronic medical records (EMR), patient registration systems, and basic computer applications. Ability to maintain confidentiality and comply with HIPAA regulations. Strong attention to detail and accuracy in data entry and documentation.

EDUCATION: High School Diploma or GED is required with on-the-job training

TRAINING & EXPERIENCE: Minimum one (1) year of experience in a hospital, emergency department, physician office, or healthcare setting preferred. Experience registering patients, obtaining signatures on required forms, and collecting demographic information. Experience verifying insurance coverage and obtaining insurance authorizations when applicable. Experience collecting patient payments and balancing daily cash or payment transactions. Experience answering phones, greeting patients, directing visitors, and responding to inquiries. Experience handling sensitive situations with empathy, professionalism, and discretion. Previous emergency room or acute care registration experience preferred.