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Automatic Data Processing, Inc. seeks an ER Unit Secretary for the 7AM-7PM shift in Columbus, TX. The role blends clerical duties, patient registration, order transcription, and chart creation to support nursing staff and physicians.
The successful candidate will provide excellent customer service, maintain HIPAA compliance, and operate EMR and registration systems in a fast-paced emergency department. The position requires strong communication, organizational skills, and the ability to work
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Nursing Admin Full Time Service Workers Columbus, TX, US
The Unit Secretary performs clerical duties, requisitions, transcribes orders, makes charts, etc. in the nursing unit, assumes Receptionistresponsibilities, as well as assist Nursing Staff and Physicians withspecial responsibilities. The Unit Secretary is also responsible forPublic Relations. A cheerful and positive attitude toward patients,visitors and co-workers is essential. The Unit Secretary must becourteous and understanding and work closely with other members ofNursing Service and on-call departments. He/She accumulates data foracuity, census, admission, discharge, and reports to the DON. AssumesBusiness Office functions when BO is closed. Monitors telemetry andnotifies Charge Nurse of alarms. Requires communication skills.The Unit Secretary will assist with nursing duties in age specificmanner as needed.
QUALIFICATIONS: Excellent customer service and patient relations skills. Strong verbal and written communication skills with the ability to interact professionally with patients, families, visitors, and healthcare staff. Ability to obtain patient registration information, required consent forms, and signatures accurately and efficiently. Ability to collect, verify, and update insurance information and identification documents. Skilled in processing patient payments, co-pays, deductibles, and issuing receipts. Strong organizational skills with the ability to manage multiple tasks in a fast-paced emergency room environment. Proficient in electronic medical records (EMR), patient registration systems, and basic computer applications. Ability to maintain confidentiality and comply with HIPAA regulations. Strong attention to detail and accuracy in data entry and documentation.
EDUCATION: High School Diploma or GED is required with on-the-job training
TRAINING & EXPERIENCE: Minimum one (1) year of experience in a hospital, emergency department, physician office, or healthcare setting preferred. Experience registering patients, obtaining signatures on required forms, and collecting demographic information. Experience verifying insurance coverage and obtaining insurance authorizations when applicable. Experience collecting patient payments and balancing daily cash or payment transactions. Experience answering phones, greeting patients, directing visitors, and responding to inquiries. Experience handling sensitive situations with empathy, professionalism, and discretion. Previous emergency room or acute care registration experience preferred.