ER Unit Clerk: Fast-Paced Patient Care Coordinator

Boone Memorial Hospital, Inc.; West Virginia; On-site; USD 18,000 - 28,000; Full time

Job summary

The Emergency Department Unit Clerk at Boone Memorial Health serves as the central communications hub, supporting patient care by coordinating documentation, order entry, and information flow between providers, nursing staff, patients, visitors, and ancillary departments in a fast-paced ED.

Responsibilities include accurate transcription of orders, maintaining patient records in the EHR, protecting patient confidentiality, and assisting with throughput while adhering to hospital policies and

Qualifications

• High school diploma or equivalent required.
• Basic math, spelling, and clerical competency required.
• Completion of a medical terminology course preferred.
• Previous clerical, healthcare, hospital, or unit clerk experience preferred.
• Previous ED or hospital setting experience preferred.
• Ability to perform clerical duties accurately and efficiently in a fast-paced environment.
• Ability to manage multiple priorities with attention to detail.
• Demonstrates professionalism and commitment to patient-centered care.

Responsibilities

• Perform clerical and coordination functions to support patient care in the ED.
• Serve as central communication point between providers, nursing staff, patients, visitors, and ancillary departments.
• Ensure documentation, order entry, and communication follow hospital policies and patient safety standards.
• Accurately compile and update patient records in the EHR.
• Transcribe and enter physician orders for labs, radiology, pharmacy and other services.
• Verify clarity of orders and escalate incomplete or unsafe orders as needed.
• Maintain patient confidentiality in compliance with HIPAA.
• Answer telephones, call lights, and intercom systems and relay information to staff.
• Assist with environment of care and readiness; float to other areas as needed.
• Support nursing leadership with clerical tasks to promote efficient patient flow.
• Demonstrate accountability for timeliness and accuracy of clerical functions.

Skills

Clerical skills

Basic math

Communication skills

Attention to detail

Education

High school diploma or equivalent

Medical terminology course (preferred)

Tools

EHR software

Job description

The Emergency Department Unit Clerk at Boone Memorial Health serves as the central communications hub, supporting patient care by coordinating documentation, order entry, and information flow between providers, nursing staff, patients, visitors, and ancillary departments in a fast-paced ED.

Responsibilities include accurate transcription of orders, maintaining patient records in the EHR, protecting patient confidentiality, and assisting with throughput while adhering to hospital policies and