ER Security & Registration Specialist

Heart of the Rockies Regional Medical Center; Salida (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

Heart of the Rockies Regional Medical Center seeks a dedicated Security Officer - Registration Specialist to support Emergency Department safety and accurate patient registration.

This dual-role includes responding to security risks, de-escalation, high-visibility presence, greeting patients, using the CPSI system for intake, verifying insurance, obtaining consents, and collaborating with clinical and administrative teams.

Qualifications

• Experience in hospital security or law enforcement.
• Proficient in handling patient intake using CPSI system.
• Excellent customer service in a healthcare setting.
• Ability to respond to security incidents and de-escalate situations.

Responsibilities

• Respond promptly to identified security risks in the Emergency Department.
• De-escalate patients in crisis or those exhibiting aggressive or disruptive behavior.
• Maintain a high-visibility presence to promote safety and deter threats.
• Greet patients and assist with registration, verify insurance, and obtain consents.

Skills

Customer service

De-escalation

CPSI registration system

Education

Law enforcement or hospital security experience

Tools

CPSI registration system

Job description

Heart of the Rockies Regional Medical Center seeks a dedicated Security Officer - Registration Specialist to support Emergency Department safety and accurate patient registration.

This dual-role includes responding to security risks, de-escalation, high-visibility presence, greeting patients, using the CPSI system for intake, verifying insurance, obtaining consents, and collaborating with clinical and administrative teams.