ER Registration Specialist — Patient Access & Flow

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Cincinnati Children's is seeking applicants for an ER Registration role at the Burnet Campus in Cincinnati, Ohio. This full-time position works in the ER Registration department with an Evening shift and a 0.9 FTE (36 weekly hours).

Starting pay ranges from $17.80 to $21.51 per hour, based on experience, skills, and equity; additional pay differentials and benefits may apply. The role emphasizes data accuracy, regulatory compliance, patient safety, and efficient patient flow.

Qualifications

• High school diploma or equivalent required.
• 1+ years of work experience in a related job discipline.

Responsibilities

• Systems & Process - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
• Safety - Ensures patient safety by identifying the correct patient. identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.
• Patient Responsibility - Responds to communication systems/patient alarms and executes with a sense of urgency. Ensures that within the division, all areas are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at front desk and on the unit. Reports maintenance and environmental service needs to appropriate division and follows up to ensure completion. Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow. Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration and documentation for admission, scheduling, discharge, and short stay. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request informatio
• Patient Information - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

Education

High school diploma or equivalent

Job description

Cincinnati Children's is seeking applicants for an ER Registration role at the Burnet Campus in Cincinnati, Ohio. This full-time position works in the ER Registration department with an Evening shift and a 0.9 FTE (36 weekly hours).

Starting pay ranges from $17.80 to $21.51 per hour, based on experience, skills, and equity; additional pay differentials and benefits may apply. The role emphasizes data accuracy, regulatory compliance, patient safety, and efficient patient flow.