ER Registration Specialist — Night Shift

Community Health Systems; Jefferson City (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Health Systems is seeking an ER Registrar for a full-time night shift (7:00pm–7:00am) in the Emergency Department. You will register patients, verify insurance, collect payments, and ensure accurate, confidential records.

The role requires strong communication, customer service, and ability to handle high-stress situations. You will collaborate with clinical and administrative teams to support efficient patient flow and compliant documentation, with a focus on quality service to

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare settings including patient registration or front desk admissions preferred.

Responsibilities

• Greet patients and families professionally and compassionately.
• Register patients for emergency services with required personal, insurance and medical information.
• Verify patient ID and insurance details; update records as needed.
• Obtain signatures on consent forms and explain each consent prior to signing.
• Verify insurance coverage/eligibility for billing; collect co-pays or deductibles when applicable.
• Assist patients with insurance questions and explanations of requirements.
• Document when patient cannot signs forms or when a family member signs with nursing sign-off.
• Maintain armband IDs for patients and ensure proper identification during stay.
• Communicate with departments and physicians; follow up if patients wait too long.
• Maintain compliance with policies and confidentiality standards.

Skills

Communication

Customer service

Attention to detail

Medical terminology

Insurance verification

Confidentiality

Interpersonal skills

Tools

EHR systems

Registration software

Job description

Community Health Systems is seeking an ER Registrar for a full-time night shift (7:00pm–7:00am) in the Emergency Department. You will register patients, verify insurance, collect payments, and ensure accurate, confidential records.

The role requires strong communication, customer service, and ability to handle high-stress situations. You will collaborate with clinical and administrative teams to support efficient patient flow and compliant documentation, with a focus on quality service to