ER Registration Associate, full time nights

AHS - Sherman Medical Center; Sherman (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

AHS - Sherman Medical Center in Sherman, TX seeks a Registration Associate to interview patients or their representatives to gather demographics and verify insurance information. You will input data into the computer and coordinate with the Admitting department to secure authorizations as needed.

The role requires strong customer service, clear communication with diverse populations, and the ability to multi-task while meeting timelines.

Qualifications

• 1. Knowledge of medical terminology preferred.
• 2. Effective written and verbal communication skills.
• 3. Ability to multi-task, prioritize to meet timelines.
• 4. Analytical and problem-solving skills.
• 5. Customer service experience required.
• 6. High School Graduate or GED equivalent required.

Responsibilities

• Interview the patient or representative to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work closely with all facets of the Admitting department.
• Operate a computer to input and retrieve data.
• Communicate with diverse populations using age-appropriate techniques.

Skills

Customer service experience

Multi-tasking

Analytical problem-solving

Written and verbal communication

Medical terminology knowledge

Computer/data entry proficiency

Education

High School Diploma or GED

Job description

JOB SUMMARY: The Registration Associate interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

EDUCATION, EXPERIENCE, TRAINING

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines.
• 5. Analytical and problem-solving skills.
• 6. Customer service experience required.
• 7. High School Graduate or GED equivalent required.