ER Patient Services Specialist — Smooth Check-In & Billing

Nutex Health, Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Nutex Health, Inc. seeks a full-time Patient Service Representative for the Emergency Center in Texas. The PSR will manage smooth check-in and check-out, collect patient demographics, and uphold strict confidentiality to ensure patient safety and privacy.

The role requires strong communication and organizational skills, experience with EMR systems, and the ability to balance front desk duties with basic billing tasks. ER/hospital PSR experience is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years of experience as a PSR in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting and scheduling in an ER setting is preferred.

Responsibilities

• Front Desk Operations: greet patients, collect demographics, obtain signatures for billing, manage phone inquiries, and maintain logs.
• Financial Responsibilities: collect payments for co-pays and balances, reconcile patient accounts daily.
• Facility Cleanliness: assist in keeping patient areas clean and welcoming.
• Communication: interact courteously with patients, families, physicians, and team members, uphold core values.
• Professional Development: attend monthly meetings and participate in performance improvement.
• Other Duties: assist management with additional tasks as assigned.

Skills

Communication skills

Organizational skills

Confidentiality

Customer service

Education

High School Diploma or equivalent

Tools

EMR navigation

Job description

Nutex Health, Inc. seeks a full-time Patient Service Representative for the Emergency Center in Texas. The PSR will manage smooth check-in and check-out, collect patient demographics, and uphold strict confidentiality to ensure patient safety and privacy.

The role requires strong communication and organizational skills, experience with EMR systems, and the ability to balance front desk duties with basic billing tasks. ER/hospital PSR experience is preferred.