ER/ICU Veterinary Technician Manager

Pet Services of Washington, P.S.; South Weymouth (MA); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on Bonus $5,000

Descripción de la vacante

VCA South Shore Animal Hospital seeks an experienced Veterinary Technician Manager to lead our ER/ICU technical teams in a fast-paced, 24/7 hospital. You will guide staff development, optimize workflows, and partner with hospital leadership to maintain top-tier patient care and client service.

This leadership role requires strong communication and the ability to balance clinical oversight with administrative responsibilities in a high-acuity setting.

Formación

• Five+ years of veterinary hospital experience, ideally with ER/ICU exposure.
• Proven leadership or management experience in a veterinary or medical setting.
• Strong ability to manage workflows in high-pressure environments.

Responsabilidades

• Lead daily operations of ER/ICU technical teams to ensure efficient patient care.
• Directly manage and develop ~25–30 veterinary support associates.
• Collaborate with ER/ICU doctors to support patient care and staff training.
• Partner with the other ER/ICU Technician Manager to provide consistent leadership.
• Oversee staffing strategy, scheduling, attendance, and performance.
• Coach and develop supervisors and team leads.
• Promote consistency in hospital processes and client service standards.
• Collaborate with leadership to improve efficiency and patient outcomes.
• Support budgeting and resource management.
• Maintain active presence to monitor patient flow and team morale.
• Resolve escalated client concerns and operational challenges.

Conocimientos

Leadership

Staff development

Communication

Conflict resolution

Workflow management

Educación

CVT or similar

Descripción del empleo

VCA South Shore Animal Hospital seeks an experienced Veterinary Technician Manager to lead our ER/ICU technical teams in a fast-paced, 24/7 hospital. You will guide staff development, optimize workflows, and partner with hospital leadership to maintain top-tier patient care and client service.

This leadership role requires strong communication and the ability to balance clinical oversight with administrative responsibilities in a high-acuity setting.