ER Front Desk & Patient Concierge (PRN, Nights)

Nutex Health, Inc.; Post Falls (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Nutex Health, Inc. in Post Falls, Idaho seeks a Patient Services Representative (PRN) to support the Emergency Center’s front desk during mid-shift and night hours. You will greet patients, collect demographics, handle billing payments, and maintain records with confidentiality and care.

The role requires a high school diploma and at least 2 years of PSR experience in hospital settings, plus strong communication and teamwork to ensure efficient patient flow and safety.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Front Desk Operations: Greet patients and guests with a cheerful demeanor; determine necessary services and direct patients accordingly; collect demographic information and ensure proper signatures for billing accuracy; maintain logs of patient information and manage phone inquiries professionally; manage office supplies and maintain a clean and welcoming environment.
• Financial Responsibilities: Collect payments via cash, checks, and credit card for co-pays and account balances; maintain an accurate financial ledger and perform daily reconciliation of patient accounts.
• Facility Cleanliness: Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms.
• Communication Skills: Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values.
• Professional Development: Attend monthly staff meetings and engage in performance improvement activities.
• Other Duties: Assist management with additional tasks or projects as assigned

Education

High School Diploma or equivalent

Job description

Nutex Health, Inc. in Post Falls, Idaho seeks a Patient Services Representative (PRN) to support the Emergency Center’s front desk during mid-shift and night hours. You will greet patients, collect demographics, handle billing payments, and maintain records with confidentiality and care.

The role requires a high school diploma and at least 2 years of PSR experience in hospital settings, plus strong communication and teamwork to ensure efficient patient flow and safety.