ER Discharge Coordinator: Bedside Follow-Up Scheduling

HCA Healthcare; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) Plan with match

Education assistance

Job summary

HCA Healthcare is seeking an ER Discharge Coordinator to manage bedside follow-up scheduling and patient experience within our ER and Urgent Care programs. You will engage patients, families and care teams to ensure timely follow-up and high-quality service at the bedside.

The role emphasizes professional communication, adherence to performance standards, and elevating issues to leadership while supporting organizational goals.

Qualifications

• One year of related experience is preferred.

Responsibilities

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers.

Skills

Customer service

Communication

Scheduling

Job description

HCA Healthcare is seeking an ER Discharge Coordinator to manage bedside follow-up scheduling and patient experience within our ER and Urgent Care programs. You will engage patients, families and care teams to ensure timely follow-up and high-quality service at the bedside.

The role emphasizes professional communication, adherence to performance standards, and elevating issues to leadership while supporting organizational goals.