ER Care Support Specialist

SmartRecruiters, Inc.; Detroit (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

Henry Ford Health is seeking an Emergency Room Technical Assistant to support our ER team in Detroit. You will assist with vital signs, EKG monitoring, positioning, and basic care under RN and provider supervision.

Role emphasizes teamwork, safety, infection control, and efficient patient flow in a fast-paced ED setting. A 180‑day orientation is provided to ensure your success and integration into the team.

Qualifications

• High School diploma or GED equivalent.
• BCLS certification.
• One of: EMT certification, Medical Assistant program, Nursing program (2-year or higher), Medical Doctor education, or 1 year ER Tech experience with relevant certs.

Responsibilities

• Assist with vital signs, EKG monitoring and other technical tasks under supervision.
• Assist with patient positioning, comfort and basic care needs.
• Prepare treatment areas, restock supplies, ensure equipment is ready for use.
• Communicate with patients and families, answer questions, provide reassurance.
• Collaborate with nurses and providers to deliver patient care.
• Follow safety/infection control protocols and maintain a clean environment.
• Assist with patient transport and documentation support.

Skills

Vital signs

EKG monitoring

Patient care

Infection control

Communication

Safety protocols

Education

BCLS certification

EMT certification

Medical Assistant program

Nursing education program

Medical doctor education program

1 year ER Tech experience

Tools

EMR documentation

Job description

Henry Ford Health is seeking an Emergency Room Technical Assistant to support our ER team in Detroit. You will assist with vital signs, EKG monitoring, positioning, and basic care under RN and provider supervision.

Role emphasizes teamwork, safety, infection control, and efficient patient flow in a fast-paced ED setting. A 180‑day orientation is provided to ensure your success and integration into the team.