ER Admitting/Intake Specialist

College Medical Center; Long Beach (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

College Medical Center Long Beach is seeking a Per-Diem Intake Specialist to perform intake and related duties in conjunction with Admitting functions. A candidate with ER, Urgent Care or Registration experience dealing with insurance will thrive in this role. Bilingual Spanish is preferred.

(SCHEDULE IS AS NEEDED, VARIED NIGHTS, DAYS AND WEEKENDS) The position emphasizes accurate data entry, quick screening of clients, and coordination with hospital staff to ensure smooth admissions.

Qualifications

• Bilingual Spanish preferred.
• Experience handling insurance in intake or registration is beneficial.
• Experience in ER/urgent care settings is a plus.
• Customer service skills are essential for intake roles.

Responsibilities

• Completes documentation on intake forms accurately and follows through with intake in a timely manner.
• Promptly handles incoming calls and screens clients; forwards information to the licensed person.
• Handles intake calls and walk-ins at the hospital contact in a timely manner.
• Maintains own appointment schedule and coordinates with hospital staff.
• Attends staff meetings as appropriate.

Skills

Bilingual Spanish (preferred)

Insurance verification experience

Intake/Registration experience

Customer service

Job description

Job Summary

College Medical Center Long Beach is proud to be part of College Hospitals. We are dedicated to the highest quality of customer services delivered with a with a sense of warmth friendliness and organizational pride. Become part of a team that provides a respectful environment, flexibility, a tight knit group and autonomy to utilize your knowledge and experience.

College Medical Center Long Beach is searching for a Per-Diem Intake Specialist to perform intake and related duties in conjunction with Admitting functions. A candidate with ER, Urgent Care or Registration experience dealing with insurance, will thrive in this role. We highly prefer it. Bilingual Spanish is preferred.

(SCHEDULE IS AS NEEDED, VARIED NIGHTS, DAYS AND WEEKENDS)

Job Specific Duties

• Completes documentation on intake forms accurately and follows through with intake in a timely manner.




• Promptly handles incoming calls and demonstrates ability to screen clients; promptly forwards the information to the appropriate licensed person.




• Handles intake calls and walk-ins at the hospital contact in a timely manner.




• Effectively maintains own appointment schedule in relation to scheduling clients for admission and other appointments; effectively coordinates schedule with other hospital staff.




• Regularly attends staff meetings as appropriate.




• Enters all intake information in the computer with accuracy.




• Continuously demonstrates familiarity with all programs offered at the hospital.




• Continuously demonstrates knowledge of the age specific needs of adult and geriatric patients.




• Can demonstrate competency with insurance verification procedures. (Highly preferred)




• Effectively performs other duties as assigned.

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CHLB roles, including but not limited to shift differential and other special pay practices, etc. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay that CHLB in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

EEO Statement

All College Medical Centersubsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. College Medical Center subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. Email correspondence will come from the domains @collegemedicalcenter.com or @glendorahospital.com.