ER Admissions Lead — Patient Intake & Coordination

Washington-Regional-Medical-Center; Fayetteville (AR); On-site; USD 22,000 - 30,000; Full time

Job summary

Washington Regional Medical System in Northwest Arkansas seeks an ER Admitting Specialist to accurately register patients in the emergency room, collect demographics and insurance information, obtain signatures on consent forms, and ensure HIPAA compliance.

You will coordinate with bed control, assist with payments and cash collections, and serve as a liaison between patients, families, and medical staff in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum 1 year experience in a medical office setting.
• Familiarity with CPT and ICD-10 coding preferred.

Responsibilities

• Register patients in the EMR with accurate demographics and insurance information.
• Obtain signatures on consent forms and ensure documents are scanned.
• Prepare service estimates, arrange payment plans, collect upfront payments, and reconcile cash.
• Act as liaison between patients, families, and medical staff; coordinate with Bed Control for bed placement.
• Escort/transport patients to designated areas and ensure timely processing.
• Monitor registration edits and maintain accurate billing records.
• Adhere to HIPAA and verify patient identity.

Skills

Communication skills

Compassion

Patient-focused approach

Multitasking

Adaptability

Attention to accuracy

Education

High School Diploma or GED

Tools

EMR software

Hospital software

Job description

Washington Regional Medical System in Northwest Arkansas seeks an ER Admitting Specialist to accurately register patients in the emergency room, collect demographics and insurance information, obtain signatures on consent forms, and ensure HIPAA compliance.

You will coordinate with bed control, assist with payments and cash collections, and serve as a liaison between patients, families, and medical staff in a fast-paced environment.