Equity‑Minded Student Success Coach

National Louis University; Chicago (IL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health Insurance benefits

Retirement benefits

Paid Time Off

Educational Opportunities

Job summary

National Louis University seeks a Student Success Coach to provide intensive academic advising to a caseload of about 125 undergraduates, guiding them through degree requirements and major/career planning while connecting them to wraparound supports.

The role emphasizes proactive communication, equity-minded practice, collaboration with faculty and multiple departments, and ongoing refinement of the student success model to improve persistence and post-graduate placement.

Qualifications

• Bachelor's degree required in education, counseling, social work or related field.
• Master's degree preferred.
• 2-4 years of professional advising, teaching or counseling experience.
• 1-3 years of high school or college level teaching or staff experience.
• 1-3 years experience working with diverse student populations.

Responsibilities

• Provide direct academic advising and coaching to a caseload of undergraduate students from transition to graduation.
• Maintain accurate student records in systems such as BANNER, EAB, and Smartsheets.
• Build collaborative relationships with department chairs, faculty and Career Bridge staff.
• Support and promote events, programming and services offered by other University departments.
• Participate in planning coaching team events such as Summer Melt and Majors Exploration Day.
• Assist in promotion of services offered by other university departments.
• Work with the Director of Student Success and Manager of Student Success to refine the student support model as needed.
• Other duties to support student transitions, persistence toward graduation, students' satisfaction and sense of belonging.

Skills

Advising experience

Counseling experience

Student services

Diversity experience

Education

Bachelor's degree in Education Counseling, Social work, or closely related field

Master's degree preferred

Job description

National Louis University seeks a Student Success Coach to provide intensive academic advising to a caseload of about 125 undergraduates, guiding them through degree requirements and major/career planning while connecting them to wraparound supports.

The role emphasizes proactive communication, equity-minded practice, collaboration with faculty and multiple departments, and ongoing refinement of the student success model to improve persistence and post-graduate placement.