Equipment Support Associate: Yard Ops & Customer Care

Sunstate Equipment Co.; Orlando (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Uniforms provided

Boot allowance

Rent equipment free

Safety glasses provided

Holiday pay

Medical, dental, vision

PTO & sick leave

401k after 90 days

Job summary

Sunstate Equipment Co. is seeking an Equipment Support II in Orlando, FL. This role involves greeting customers, staging and delivering equipment, and ensuring safe operation of gear in outdoor yard settings.

The position offers weekly pay and a comprehensive benefits mindset with a strong emphasis on safety and excellent customer service. Typical duties include assisting customers in the yard, preparing equipment for deliveries, maintaining inventory, and performing routine maintenance like

Qualifications

• Previous experience in customer service within the construction industry or related field preferred, equipment operating experience a plus.
• Must adhere to safety policies and guidelines.
• Comfort working outdoors in the elements while operating, staging, loading, and offloading equipment.

Responsibilities

• Greet and assist customers with their needs in the yard.
• Prepare and stage equipment for deliveries.
• Maintain flow of equipment in/out of yard.
• Hook up trailer and other towables to customer vehicles and ensure the load and trailer are secured.
• Instruct customers in the proper and safe use of equipment and demonstrate operation.
• Review rental contracts to ensure the right equipment is delivered to the customer.
• Fill out customer equipment pick up and return receipts.
• Pressure washing equipment in wash bay.
• Maintain a neat and organized work area, including cleaning benches and sweeping.
• Maintain a safe working environment by following safety regulations and PPE.

Skills

Customer service

Safety policies

Outdoor work

Communication skills

Coaching receptiveness

Attention to detail

Bilingual

Job description

Sunstate Equipment Co. is seeking an Equipment Support II in Orlando, FL. This role involves greeting customers, staging and delivering equipment, and ensuring safe operation of gear in outdoor yard settings.

The position offers weekly pay and a comprehensive benefits mindset with a strong emphasis on safety and excellent customer service. Typical duties include assisting customers in the yard, preparing equipment for deliveries, maintaining inventory, and performing routine maintenance like