Equipment Service Technician I

STERIS; Santa Fe (TX); Remote; USD 47,000 - 66,000; Full time

Job summary

An innovative healthcare company is seeking a mechanically inclined Equipment Service Technician I to join their remote team. This role involves troubleshooting and repairing medical equipment in hospitals, ensuring a healthier and safer world through exceptional service. Candidates will enjoy a flexible schedule while collaborating with cross-functional teams and building customer relationships. With a comprehensive benefits package and opportunities for advancement, this position is ideal for those with a passion for hands-on work and technical expertise. If you thrive in a dynamic environment and have the necessary skills, this is your chance to make a significant impact.

Benefits

Competitive Pay

Paid Time Off

Healthcare

Company Vehicle

Tools

Opportunities for Advancement

Qualifications

• 4+ years of relevant experience including 2 years in a mechanical/technical role.
• Valid driver’s license and ability to meet credentialing requirements.

Responsibilities

• Troubleshoot, repair, and maintain medical equipment used in surgical procedures.
• Manage time effectively by prioritizing customer and business needs.

Skills

HVAC Repair

Mechanics

Maintenance

Refrigeration

Electrical

Customer Engagement

Communication Skills

Basic Computer Skills

Education

High School Diploma or GED

Tools

MS Windows

Mobile Apps

Job description

Join to apply for the Equipment Service Technician I role at STERIS

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing role, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro-mechanical, and electronic units.

Individuals with experience in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc., are often successful.

This is a remote, customer-facing position. To support and service our customers in this territory, candidates must be based in Texas.

What You'll Do As An Equipment Service Technician

• Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
• Manage time effectively by prioritizing customer and business needs, completing PMs, service calls, warranty calls, equipment installations, and other duties.
• Collaborate with cross-functional teams to escalate issues, utilize technology platforms for compliance, and document troubleshooting.
• Provide customers with information, pricing, and repair options; build relationships with sales to enhance customer experience and revenue; identify sales opportunities.
• Support various locations within the assigned territory based on service agreements and customer needs.

Required Skills and Experience

• High School Diploma or GED with 4+ years of relevant work experience, including 2 years in a mechanical/technical role. Certifications or military experience may be considered.
• Valid driver’s license and ability to meet background and physical requirements for credentialing.
• Customer and team engagement experience.
• Effective communication skills.
• Basic computer skills (MS Windows, email, mobile apps, data entry).
• Flexibility for schedules including overnights and early/late hours.

What STERIS Offers

We value our employees and offer a comprehensive benefits package, including competitive pay, paid time off, healthcare, company vehicle, tools, and opportunities for advancement.

Pay range: $47,000 - $65,625 annually, based on experience and other factors.

STERIS is committed to equal employment opportunity and affirmative action policies.