Equipment Service Technician I - Remote - Ohio (Remote, OH)

Krispy Kreme Doughnut Corporation; Ohio; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks dedicated Equipment Service Technicians to ensure the smooth operation of equipment across various locations. This role involves hands-on installation, servicing, and troubleshooting, requiring strong communication and problem-solving skills. With a commitment to fostering an inclusive culture, the company values originality and empowers its team members. Enjoy extensive travel opportunities and a comprehensive benefits package, including medical, dental, and a generous PTO plan. Join a team that not only values its people but also actively contributes to the community and environment.

Benefits

Medical, vision, and dental insurance

Employee discount program

401K plan

Generous PTO Plan

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Qualifications

• 2-5 years of maintenance/troubleshooting experience required.
• Ability to read electrical diagrams and engineering drawings.

Responsibilities

• Install, service, and repair complex equipment.
• Provide technical assistance and maintenance guidance.

Skills

Problem-solving skills

Communication skills

Electrical diagram reading

Math skills

Education

High school diploma or equivalent

Tools

PLC (Siemens preferred)

Job description

Since its founding over 80 years ago, Krispy Kreme's focus has remained the same - making fresh, premium quality doughnuts inspired by their founder's original recipe. The brand's iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme's in-shop experience even sweeter, many shops across the globe feature the brand's one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme's melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme's Equipment Service Technicians are responsible for maintaining the proper running order of Krispy Kreme equipment throughout a given region. This involves installing, servicing, and repairing various types of equipment. Additionally, Equipment Service Technicians provide advice on preventative maintenance and general care.

A TASTE OF WHAT YOU WILL BE DOING:

• Assisting with installing, servicing or performing on-site repairs of complex equipment.
• Providing technical assistance to shop personnel and guidance on general maintenance and troubleshooting of equipment.
• Responding to requests for emergency repairs.
• Working under directions and guidelines without direct contact with supervisor.
• Acting as a liaison between department and shop personnel.
• Handling on-call responsibilities by fielding support calls during and after business hours.
• Traveling extensively domestically and internationally as needed using various modes of transportation.
• Working in the Equipment shop as needed.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our team members are empowered to showcase their originality.

YOUR RECIPE FOR SUCCESS:

• High school diploma or equivalent.
• Ability to travel extensively; up to 90%.
• Ability to read and understand electrical diagrams and engineering drawings.
• Strong communication skills.
• Reading and math skills.
• Proven problem-solving skills.
• Two to five years of previous maintenance/troubleshooting experience.
• Clean driving record is required.
• The ability to travel by air internationally.
• PLC experience, preferably Siemens.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance).
• Employee discount program.
• 401K plan.
• Generous PTO Plan.
• Company events.
• Education Reimbursement.
• Adoption Assistance.
• Life Insurance.
• FSA/HSA Plans.
• Pet Insurance.

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:
• Sharing joy is at the center of everything we do, inspiring our acts of joy and community fundraising initiatives.
• In the U.S., we donate unsold doughnuts to local food banks, partnering with Feeding America and Convoy of Hope to distribute donations to those in need.
• In 2022, we helped community groups raise $40 million globally, supporting over 83,000 fundraising events in the U.S. alone, raising nearly $37 million.
• Loving Planet:
• We are conducting a multi-year global GHG emissions assessment to set reduction goals.
• We work on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

We value diversity and strive for an inclusive culture where every individual can bring their authentic self to work, regardless of religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is a beloved global brand known for its Original Glazed doughnut. Operating in over 35 countries, we have a network of over 14,000 points of access including shops, retail partnerships, and ecommerce. Our purpose is to touch and enhance lives through joy, reflected in our love for our people, communities, and the planet. Connect with us at www.KrispyKreme.com or on social media.