Equipment & Rentals Support Specialist

U-Haul; Town of West Seneca (NY); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in West Seneca, NY. The role involves helping customers, dispatching and returning equipment, inspecting units, and using U-Scan tech to manage rentals and inventory.

A driving position with possible forklift and propane handling certification offered after employment. The role offers on-the-job education, a $100 signing bonus, and potential bonuses after completing the Equipment Inspection program.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driving

Customer service

Tech savviness

Education

High school diploma

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in West Seneca, NY. The role involves helping customers, dispatching and returning equipment, inspecting units, and using U-Scan tech to manage rentals and inventory.

A driving position with possible forklift and propane handling certification offered after employment. The role offers on-the-job education, a $100 signing bonus, and potential bonuses after completing the Equipment Inspection program.