Equipment Rentals & Customer Care Technician

Jobtailor; Auburn (ME); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Jobtailor is seeking a customer-focused team member to support U-Haul customers with products and services at the Auburn, ME location. The role involves using U-Scan technology to manage rentals and inventory, moving and hooking up trucks, and ensuring equipment safety and cleanliness.

You will educate customers, prepare rental invoices, and participate in ongoing education through U-Haul University, while performing other duties as assigned.

Qualifications

• Strong customer service skills and ability to educate customers about products.
• Ability to manage equipment rentals and inventory using smartphone technology.
• Valid driver's license with clean driving record; able to operate equipment.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluids.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process returns of equipment.
• Install hitches and trailer wiring.
• Fill propane.
• Drive a forklift.
• Participate in ongoing education through U-Haul University.
• Perform other duties as assigned.

Skills

Customer Service

Equipment Management

Valid Driver's License

High School Diploma

Forklift Operation

Education

High School Diploma or equivalent

Tools

U-Scan Technology

Job description

Jobtailor is seeking a customer-focused team member to support U-Haul customers with products and services at the Auburn, ME location. The role involves using U-Scan technology to manage rentals and inventory, moving and hooking up trucks, and ensuring equipment safety and cleanliness.

You will educate customers, prepare rental invoices, and participate in ongoing education through U-Haul University, while performing other duties as assigned.