Equipment Rental Counter Specialist

MacAllister Machinery Co., Inc.; Galesburg (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

MacAllister Machinery Co., Inc. is seeking an inside counter sales and rental specialist at our Michigan branch. You will coordinate the sale and rental of new and used equipment, open customer accounts, and work with dispatch to ensure on-time deliveries.

The role emphasizes strong customer service, effective communication, and the ability to upsell while maintaining a professional showroom and team collaboration. Previous experience in construction equipment is preferred.

Qualifications

• HS diploma or higher with interest in construction equipment.
• Minimum two years experience with heavy equipment or in construction.
• Knowledge of sales, rental processes, and basic accounting concepts.

Responsibilities

• Coordinate inside counter sales and rental of new and used equipment at the branch.
• Open new customer accounts and pass leads to grow market share.
• Line up equipment deliveries with dispatch to ensure on-time rentals.
• Provide exceptional customer service and upsell where appropriate.
• Maintain showroom appearance and professional demeanor.
• Handle daily, weekly, monthly branch reports as assigned.

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Microsoft Office

Database systems

Analytical skills

Education

High school diploma or higher

Tools

CRM systems

Job description

MacAllister Machinery Co., Inc. is seeking an inside counter sales and rental specialist at our Michigan branch. You will coordinate the sale and rental of new and used equipment, open customer accounts, and work with dispatch to ensure on-time deliveries.

The role emphasizes strong customer service, effective communication, and the ability to upsell while maintaining a professional showroom and team collaboration. Previous experience in construction equipment is preferred.