Equipment Processing Associate

Novogradac; Massillon (OH); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Flexible work arrangements

401(k) with profit-sharing

Discretionary bonuses

Job summary

Novogradac is seeking an Equipment Processing Associate at our Central Depot. The role focuses on intake, inspection, cleaning, and preparation of returned IT assets for redistribution.

Responsibilities include processing packages, updating inventory records, and maintaining an organized workflow. A high school diploma and warehouse experience are preferred, with opportunities for remote/hybrid work and a strong benefits package.

Qualifications

• High school diploma and experience in assembly, packaging, or related work.
• Experience in warehouse operations (receiving, inventory, or shipping) and quality control is preferred.
• Ability to maintain quality through careful cleaning, organizing, and packaging to meet standards.

Responsibilities

• Process incoming and outgoing packages at the depot with focus on returned IT assets.
• Inspect equipment for condition, completeness, and accuracy against records.
• Identify and report damaged or missing equipment for evaluation.
• Clean, sanitize, and repackage equipment for redistribution.
• Update inventory system with tagged IT equipment to ensure data integrity.
• Maintain organized workflows and storage to support high-volume intake.
• Assist with contacting offices about overdue equipment as needed.
• Support inventory audits and participate in packaging supply planning.

Skills

Attention to detail

Organizational skills

Customer service focus

Communication skills

Education

High school diploma

Tools

Microsoft Office

Job description

The Equipment Processing Associate provides essential operational support for the Company’s Central Depot, which serves as the primary location for receiving, processing, and redistributing Company equipment such as laptops, monitors, docking stations, and other equipment. This role is primarily responsible for the intake, inspection, cleaning, and preparation of returned IT assets and other equipment to ensure it meets Company standards for quality, organization, and readiness for redistribution.

Responsibilities

• Process all incoming and outgoing packages at the depot, with a strong focus on receiving and handling returned IT assets and other equipment.
• Inspect all returned equipment for condition, completeness, and accuracy against records.
• Identify and report damaged, missing, or malfunctioning equipment to Facilities for further evaluation.
• Perform detailed cleaning, sanitization, and repackaging of all equipment for redistribution.
• Accurately enter and update tagged IT equipment in the inventory system, ensuring data integrity and tracking.
• Maintain organized workflows for high-volume intake periods, ensuring timely and efficient processing of equipment in coordination with the IT Distribution Specialist and Director of Facilities and Administrative Services as volume requires.
• Organize and maintain all storage of company-wide equipment at the depot, ensuring a clean, orderly, and accessible environment.
• Maintain an organized shipping/receiving area and report packaging supply needs as appropriate.
• Assist as needed with contacting offices about overdue equipment.
• Support inventory audits by ensuring equipment is properly logged, stored, and accounted for.
• On occasion, assist with delivering packages to FedEx, UPS, USPS, or local area offices as needed.
• Assist with other administrative duties and projects as assigned.

Qualifications

• High school diploma and experience in assembly, packaging, or other related experience.
• Experience in warehouse operations (including receiving, inventory, or shipping) as well as experience with quality control, detailing, or cleaning is preferred.
• Ability to maintain a commitment to quality by applying careful attention to detail when cleaning, organizing, and packaging equipment to ensure it consistently meets established standards and passes quality and inventory checks.
• Basic understanding of computers and other computer equipment and how they function.
• Knowledge of basic computer peripherals (e.g. connecting a keyboard, mouse, etc.).
• Basic computer skills, with some experience in the Microsoft Office suite preferred.
• Strong customer service focus and a positive, results oriented approach to tasks.
• Excellent organizational and follow-through skills, performing work accurately with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to meet deadlines and effectively prioritize a fast‑paced and varied workload and effectively manage a variety of concurrent and shifting priorities.

Benefits

• Increased number of paid holidays per year
• Competitive salaries with continuous review of market conditions
• Flexible working hours and work arrangements
• Remote and hybrid opportunities
• Inclusive workplace, providing strong professional growth and development opportunities
• The benefits of joining our team
• Strong growth opportunities
• Competitive benefits package
• 401(k) package with firm profit‑sharing
• Discretionary annual bonuses for eligible positions & CPA bonus plan
• Strong emphasis on quality work‑life integration
• Dress for your day policy
• Resources of a national firm
• Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment
• Compensation: $33,000 to $44,000 depending on experience. More is possible if experience dictates.

EEO Statement

Novogradac & Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).

Novogradac and Company LLP is an equal opportunity employer. Novogradac’s culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.