Equipment Processing Associate

Novogradac & Company LLP; Massillon (OH); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Remote work options

Hybrid work arrangements

401(k) with profit-sharing

Discretionary annual bonus forEligible

Job summary

Novogradac & Company LLP is seeking an Equipment Processing Associate for the Central Depot to manage intake, inspection, cleaning, and repackaging of returned IT assets and equipment.

You will input equipment data into the inventory system, maintain organized storage, assist with shipments, and support audits and other administrative tasks during high-volume periods and with cross‑functional teams.

Qualifications

• High school diploma and experience in assembly, packaging, or other related work.
• Experience in warehouse operations (receiving, inventory, or shipping) and quality control, detailing, or cleaning is preferred.
• Attention to detail and commitment to quality when cleaning, organizing, and packaging equipment.
• Basic understanding of computers and computer equipment, including functionality and peripherals.
• Basic computer skills, with some experience in the Microsoft Office suite preferred.
• Strong customer service focus and a positive, results‑oriented approach to tasks.
• Excellent organizational and follow‑through skills, performing work accurately with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to meet deadlines and prioritize a fast‑paced and varied workload effectively.

Responsibilities

• Process all incoming and outgoing packages at the depot, focusing on returned IT assets.
• Inspect returned equipment for condition, completeness, and accuracy against records.
• Identify and report damaged, missing, or malfunctioning equipment to Facilities for further evaluation.
• Perform detailed cleaning, sanitization, and repackaging of all equipment for redistribution.
• Enter and update tagged IT equipment in the inventory system, ensuring data integrity.
• Maintain organized workflows for high-volume intake periods with the IT Distribution Specialist and Director.
• Organize and maintain all storage of company-wide equipment at the depot.
• Maintain an organized shipping/receiving area and report packaging supply needs.
• Assist with contacting offices about overdue equipment.
• Support inventory audits by ensuring equipment is properly logged, stored, and accounted for.
• Occasionally assist with delivering packages to courier offices as needed.
• Assist with other administrative duties and projects as assigned.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Customer service focus

Deadline management

Education

High school diploma

Tools

Microsoft Office

Job description

Position Summary

The Equipment Processing Associate provides essential operational support for the Company’s Central Depot, the primary location for receiving, processing, and redistributing Company equipment such as laptops, monitors, docking stations, and other items. The role is responsible for the intake, inspection, cleaning, and preparation of returned IT assets and other equipment to ensure they meet Company standards for quality, organization, and readiness for redistribution.

Responsibilities

• Process all incoming and outgoing packages at the depot, focusing on returned IT assets.
• Inspect returned equipment for condition, completeness, and accuracy against records.
• Identify and report damaged, missing, or malfunctioning equipment to Facilities for further evaluation.
• Perform detailed cleaning, sanitization, and repackaging of all equipment for redistribution.
• Accurately enter and update tagged IT equipment in the inventory system, ensuring data integrity and tracking.
• Maintain organized workflows for high-volume intake periods, ensuring timely and efficient processing of equipment in coordination with the IT Distribution Specialist and Director of Facilities and Administrative Services as volume requires.
• Organize and maintain all storage of company-wide equipment at the depot, ensuring a clean, orderly, and accessible environment.
• Maintain an organized shipping/receiving area and report packaging supply needs as appropriate.
• Assist as needed with contacting offices about overdue equipment.
• Support inventory audits by ensuring equipment is properly logged, stored, and accounted for.
• On occasion, assist with delivering packages to FedEx, UPS, USPS, or local area offices as needed.
• Assist with other administrative duties and projects as assigned.

Qualifications

• High school diploma and experience in assembly, packaging, or other related work.
• Experience in warehouse operations (receiving, inventory, or shipping) and quality control, detailing, or cleaning is preferred.
• Attention to detail and commitment to quality when cleaning, organizing, and packaging equipment.
• Basic understanding of computers and computer equipment, including functionality and peripherals.
• Basic computer skills, with some experience in the Microsoft Office suite preferred.
• Strong customer service focus and a positive, results‑oriented approach to tasks.
• Excellent organizational and follow‑through skills, performing work accurately with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to meet deadlines and prioritize a fast‑paced and varied workload effectively.

Benefits

• Increased number of paid holidays per year.
• Competitive salaries with continuous review of market conditions.
• Flexible working hours and work arrangements.
• Remote and hybrid opportunities.
• Inclusive workplace with professional growth and development opportunities.
• Strong emphasis on quality work‑life integration.
• Dress‑for‑your‑day policy.
• Discretionary annual bonuses for eligible positions & CPA bonus plan.
• 401(k) package with firm profit‑sharing.
• Competitive benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and other benefits.

Compensation

$33,000 to $44,000 depending on experience. More is possible if experience dictates.

Legal Information

Novogradac & Company LLP is an equal opportunity employer. The Company encourages applicants from all backgrounds, identities, and experiences to apply. By submitting an application, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.