Equipment-Driven Customer Service Rep — On-the-Job Training

U-Haul; Shamokin Dam (Snyder County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on products

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team, assisting customers with rentals, inspecting equipment, and providing product information.

You will use U-Scan technology to manage rentals, move and hook up trucks, install hitches, and participate in U-Haul University training. On-the-job education and advancement opportunities accompany this role.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team, assisting customers with rentals, inspecting equipment, and providing product information.

You will use U-Scan technology to manage rentals, move and hook up trucks, install hitches, and participate in U-Haul University training. On-the-job education and advancement opportunities accompany this role.