Equipment & Customer Service Specialist

Talentify; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) Savings Plan

ESOP

Dental & Vision plans

Life insurance

Gym reimbursement

Job summary

U-Haul is seeking a friendly Customer Service Representative to join our Lancaster, PA team. You will assist customers, inspect and prepare equipment, and help with rentals using U-Scan technology to manage inventory. The role offers on-the-job training in a fast-paced environment at our Lancaster location.

We provide opportunities to learn about our products and services, with benefits including health plans, paid holidays, vacation, and a bonus program for performance.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to join our Lancaster, PA team. You will assist customers, inspect and prepare equipment, and help with rentals using U-Scan technology to manage inventory. The role offers on-the-job training in a fast-paced environment at our Lancaster location.

We provide opportunities to learn about our products and services, with benefits including health plans, paid holidays, vacation, and a bonus program for performance.