Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Horsham (PA); Vor Ort; USD 18.000 - 28.000; Teilzeit

Benefits dieser Stelle

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on products

Employee assistance program

Travel insurance

Zusammenfassung

U-Haul International, Inc. in Horsham, PA is seeking a Customer Service Representative who thrives on helping customers and working with a friendly team.

You will assist customers at the center and beyond, use U-Scan technology to manage rentals and inventory, and help move, hook up, inspect, and prepare equipment for customers. The role offers on-the-job education with opportunities to advance, benefits, and an emphasis on safety and service.

Qualifikationen

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Ability to assist customers and use smartphone-based U-Scan technology.
• May involve lifting and moving equipment.

Aufgaben

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered upon employment).
• Drive a forklift (certification offered upon employment).
• Other duties as assigned
• Participate in ongoing education through U-Haul University.

Kenntnisse

Customer service

Communication skills

Technology literacy

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U-Haul International, Inc. in Horsham, PA is seeking a Customer Service Representative who thrives on helping customers and working with a friendly team.

You will assist customers at the center and beyond, use U-Scan technology to manage rentals and inventory, and help move, hook up, inspect, and prepare equipment for customers. The role offers on-the-job education with opportunities to advance, benefits, and an emphasis on safety and service.