Equipment & Customer Service Specialist

U-Haul; Abilene (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative to join a supportive team and serve as the face of our exceptional service. You will help customers, dispatch and return equipment using U-Scan, and assist with moving and hooking up trucks and trailers. Training is provided on the job.

Starting pay is $14 per hour. Benefits include health insurance, paid holidays, and opportunities for advancement. Flexible interviews and a fast-paced, customer‑driven environment await.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to join a supportive team and serve as the face of our exceptional service. You will help customers, dispatch and return equipment using U-Scan, and assist with moving and hooking up trucks and trailers. Training is provided on the job.

Starting pay is $14 per hour. Benefits include health insurance, paid holidays, and opportunities for advancement. Flexible interviews and a fast-paced, customer‑driven environment await.