Equal Opportunity Specialist

Air Force Civilian Service; Valparaiso (FL); Hybrid; USD 41,000 - 97,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Flexible Telework

Job summary

Air Force Civilian Service is seeking a Full-Time Equal Opportunity Specialist (NH-0260-02) to support the 96th Test Wing EO Office at Eglin Air Force Base. The role provides EEO advisory services, processes complaints, and mediates issues for military members and civilian employees.

Responsibilities include counseling, data gathering, analysis, and training. Occasional travel up to 25% is required; DEOMI EOAP certification is preferred; telework may be situationally allowed.

Qualifications

• 3–5 years experience in case management
• 3–5 years experience in negotiated dispute resolution
• 3–5 years experience establishing working relationships with managers, supervisors, employees, and external representatives

Responsibilities

• Process inquiries into informal and formal complaints.
• Provide EO Counselor services and handle discrimination/harassment complaints.
• Advise Commanders, managers, supervisors, and employees with EO guidance.
• Conduct special reviews of alleged discrimination as directed.
• Determine training needs and organize classes for counselors and supervisors.
• Deliver oral briefings and trainings to managers and staff.
• Utilize ADR techniques for complex workplace disputes.
• Strive to resolve problems at the lowest level with integrity.

Skills

Case management

Dispute resolution

Stakeholder relations

Education

DEOMI EOAP certification

Job description

The Air Force Test Center (AFTC) is where tomorrows Air Force is tested! Long considered the “Center of the Aerospace Testing Universe”, AFTC is truly where Air Force superiority begins. Home to many Aerospace establishments and records, AFTC remains the state-of-the-art leader in Aerospace testing, and provides the warfighter with cutting‑edge technology. AFTC does not only celebrate its past, but we continue to lead from the front. Join our team today and make Aerospace history! Be the force behind the force. Your mission, should you choose to accept it, is to empower the U.S. Air Force and Space Force to protect our nation's interests in air, space, and cyberspace. This is more than a job; it's a calling to serve. Equal Employment Opportunity: Join a Team Dedicated to Maximizing the Effectiveness of the Fighting Force. Air Force Civilian Service needs “Ready Talent” to Advance Equal Opportunity and Strengthen Mission Success to shape the future!

About the Role:

The Air Force Test Center is looking for a Full‑Time Equal Opportunity Specialist (NH-0260-02) to work at the 96th Test Wing, Equal Opportunity Office (96 TW/EOH) at Eglin Air Force Base. The primary purpose of this position is: To provide Equal Employment Opportunity (EEO) advice regarding processes, rights and responsibilities, complaint processing, and mediation, facilitation, and other conflict resolution services to military members, civilian employees, supervisors, and management. In this position you will Perform EO Counselor duties providing services to any organization as needed and handling a full range of complaints of alleged discrimination and sexual harassment. Identify EO problems that go beyond the scope of an individual case to include assessing organizational situations and procedures that may contribute to a climate that fosters a continuum of behaviors leading to more serious problems.

Location: Niceville, FL (Eglin Air Force Base) Typical 2026 salary range: $ 40,736 to $ 97,087 per year based on experience (includes locality) “If your current basic salary is within the band, but above the stated VOP, your basic salary will not be reduced if you are selected for the position.” Telework Information: Eligible for situational telework only, including Emergency and Office of Personnel Management (OPM) prescribed “Unscheduled Telework” Travel Requirements: Up to 25% travel possible Direct Hire Authority: (removed) Recently retired and/or retiring from MILITARY service ARE eligible for immediate appointment for AFTC positions. The 180-day waiting period has been waived for AFTC to hire recently retired and/or retiring service members.

Desired Skills:

• 3-5 years of experience in case management and related data entry
• 3-5 years of experience in Negotiated Dispute Resolution
• 3-5 years of experience establishing working relationships with managers, supervisors, employees, and military members and persons outside of the agency such as community organization representatives.

Major Duties:

• Processes inquiries into complex and difficult informal and formal complaints, observing the distinct policies and procedures required for civilian and military personnel.
• Performs EO Counselor duties providing services to any organization as needed and handling a full range of complaints of alleged discrimination and sexual harassment.
• Provides technical assistance, advice, and recommendations to Commanders, managers, supervisors, military members, and employees.
• Conducts special review of alleged discrimination as determined appropriate and as directed by the EO Director.
• Determines training requirements and organizes classes and seminars for all counselors and supervisory personnel on a periodic basis to maintain current and full understanding of the latest directives from higher headquarters.
• Gives oral presentations such as briefings, training sessions, consolations, orientations, and discussions with managers, employees, and co-workers.
• Gathers data, utilizes and distributes written surveys, analyzes data, conducts personal interviews or focus groups, formulates written assessment reports, and provides recommendations to Commanders.
• Uses Alternative Dispute Resolution (ADR), including mediation, facilitation, other dispute resolution techniques, and/or a combination of techniques for assigned workplace disputes which are complex, require determination of multiple cause and effect relationships, and involve concerned parties who are reluctant to cooperate.
• Strives to resolve problems at the lowest level and earliest point while protecting the best interests and integrity of all parties.

Qualifications/Requirements:

1. Incumbent must either attend and successfully complete, or have attended and successfully completed, the Defense Equal Opportunity Management Institute (DEOMI), Equal Opportunity Advisor Program (EOAP) within the period specified by the employer when hired.
2. Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
3. Incumbent is required to maintain strict confidentiality of the complaint information, case files, interviews, etc., that pertain to the EO office.
4. Incumbent must be successfully trained and certified in mediation and obtain annual refresher training.

U.S. Citizenship (Required) PROBATIONARY PERIOD STATEMENT: (Required) – For All Positions Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period. Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. (NOTE: Typically, the 1-year probationary period is for Competitive Jobs, and 2-year trial period is for Excepted Jobs.)

Drug Testing: This is not a designated Drug Testing Position. Security Clearance: Must be able to obtain and maintain a Secret security clearance. Must possess a current and valid driver’s license.

Top 5-6 job related KSAs:

1. Knowledge of federal equal employment opportunity program laws, regulations, principles, concepts, Uniform Code of Military Justice articles, Executive Orders, Presidential Proclamations, court decisions, methodology, and complaint processing for civilian employees and military members.
2. Knowledge of regulations, laws, policies, and procedures pertaining to the dispute systems and the processes involved with negotiated appeal and grievance procedures, Equal Employment Opportunity discrimination complaints, Military Equal Opportunity complaints, disciplinary and adverse action procedures, and the current trends and developments associated with Negotiated Dispute Resolution to include mediation.
3. Knowledge of the specifics of some federal personnel administration regulations, principles, policies, operations, and practices for civilian personnel programs including special emphasis employment, the military personnel systems; and the structure and functions of federal agencies.
4. Skill in fact-finding and analysis of a variety of facts and opinions concerning controversial complex issues by determining meaning, relevancy, and significance of a large body of complex and interrelated pieces of information from many sources to include identification of interests of disputing parties, weighing evidence, identifying problems, making conclusions and recommendations, and reporting and presenting findings.
5. Skill in advising and counseling on Equal Employment Opportunity and Military Equal Opportunity programs, compliance and enforcement, and requiring the interpretation and explanation of a body of laws, regulations, policies, procedures, and practices.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Air Force Civilian Service Employment Benefits:

• Paid Time Off: 11 Federal Holidays each year 13 sick leave days earned per year (accumulative)
• Paid Vacation Time: 13-26 days per year based on length of employment
• Health Insurance: No waiting period to qualify for you and your family
• Retirement: Immediate coverage by the Federal Employees Retirement System (FERS) Basic Benefits Plan
• Social Security: Thrift Savings Plan (TSP), like a 401(k) (Automatically receive 1% agency contributions and up to 5% matching)
• Health & Wellness: Various Medical Flexible Spending Account Federal Long Term Care Insurance, and Life & Disability Insurance
• Work/Life Balance: Family and Medical Leave Act Employee Assistance Program (EAP) Flexible Work Arrangements (dependent on position)
• Career Development: Tuition Assistance & Professional Development opportunities Career enhancement and promotion opportunities

Federal Resume Tips:

Resumes limited to two pages. Federal agencies now only accept resumes up to two pages in length. Learn more about the new resume requirements at: https://help.usajobs.gov/faq/application/documents/resume/what-to-include https://afciviliancareers.com/PDF/FederalResumeWriting.pdf

Office of Personnel Management (OPM) Classification & Qualifications for Federal Government Employees:

https://www.opm.gov/policy-data-oversight/classification-qualifications/

Please visit the Air Force Test Center job board to view other career opportunities: https://www.aftc.af.mil/About-Us/Jobs/ AFTC is an Equal Opportunity Employer.