EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST I/II - Non compete progression

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Equal Employment Opportunity Office seeks an Equal Employment Opportunity Specialist to assist in program development, compliance, and advisory duties. The role supports ADR processes, data tracking, and reporting for enterprise EEO activities at NEXCOM.

The incumbent will work with DoD investigators and management to analyze discrimination concerns, prepare recommendations, and assist with investigations as needed within a federal framework and advancement

Qualifications

• Three years of experience in administrative investigative work with strong written and oral expression.
• Substitution of education: 1 year of study above high school can substitute for up to 3 years of general experience.
• Two years of specialized experience in Federal EEO with knowledge of laws, regulations, and personnel practices.

Responsibilities

• Assist with administering and processing EEO complaints.
• Monitor complaints to ensure compliance with federal requirements.
• Assist with mediations, negotiations, and ADR processes.
• Input data into ADR Tracker and other EEO databases for reporting.
• Prepare monthly, quarterly, and annual EEO reports with HQ and field activities.

Skills

Written and oral expression

Investigative & analytical skills

Reading and interpreting complex rules

Interpersonal skills

Education

Bachelor's degree or higher

Job description

Note: Incumbent may progress non-competitively to an Equal Employment Opportunity Specialist position NF-04 SC 4B upon completion of qualification requirements training. The training period is expected to be approximately one year. Incumbents may not advance to the higher EEO Specialist grade level with less than six months of experience in the current position.

Level NF4A: Job Summary: The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity EEO staff. The Equal Employment Opportunity Specialist is a first-level development position that provides guidance and instruction in EEO to prepare the incumbent to progress non-competitively to an Equal Employment Opportunity Specialist position at a higher Salary Code pay level. The incumbent will assist higher-level EEO Specialists with executing NEXCOM Enterprise-wide EEO programs and assist with technical support within the EEO Department as required.

Level NF4B: Job Summary: The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity EEO staff. The Equal Employment Opportunity Specialist is responsible for EEO program development, administrative evaluations, and/or advisory functions.

Duties and Responsibilities for NF4A may vary at a higher competency level for NF4B

• Assists with administering and processing EEO complaints, provides informal counseling, and assists with preparing and performing investigations for the NEXCOM Enterprise under general oversight of the EEO Specialist.
• Monitors complaints to ensure compliance with federal complaint process requirements and notifies the EEO Specialist of complaints requiring immediate attention to ensure effective and efficient processing.
• Assists with establishing facts, analysis, and evaluation of complaints. I may assist with mediations and informal negotiations with management officials, complainants, DoD Investigators, and attorneys, as needed.
• Markets and promotes Alternative Dispute Resolution ADR and mediation to complainants. Serves as ADR Convener Advocate to ensure an effective, efficient ADR process; uses negotiation and conflict resolution skills to market the program.
• Works closely with management associates, subject-matter experts, Complainants Representative, and DoD Investigators to successfully schedule ADR.
• Provides primary support to ADR Program Manager by inputting data into DON ADR Tracker System to generate mediation documents.
• Monitors complaints to ensure compliance with federal complaint process requirements and notifies EEO Specialist of complaints requiring immediate attention to ensure effective and efficient processing.
• Utilizes a variety of data EEO databases ADR Tracker, iComplaints, IRCMS, FedSep, etc. and spreadsheets to track EEO Complaint Processes.
• Reviews drafted settlement agreements for Compliance.
• Assists EEO Specialist with compiling monthly, quarterly, and annual reports of EEO Informal and Formal complaints with NEXCOM Headquarters and Field activities to provide accurate tracking of complaints activity.
• Consults with line officials to develop resolutions for discrimination complaints and prepares draft recommendations for acceptance or dismissal of EEO complaints to the EEO Complaints Manager.
• Serves as part of NEXCOM Barrier Analysis team compiling reports and analyzing statistical data to evaluate effectiveness of program for Workforce Diversity and measurable representation. Determines trends and identifies problem areas of recruitment. Monitors and compiles statistical data for the Six Steps to Diversity AEP from field activity submissions to headquarters major claimant.
• Assist EEO Specialists with conducting EEO training for RA ADR POSH, etc., Navy Exchange System associates as requested. May provide input for Diversity and other EEO programs as applicable.
• After certification by DON's Center of Excellence, may on occasion conduct mediations. Evaluates ADR surveys to ensure an effective and efficient process. Performs other related duties as assigned.

Requires to a total of 5 years in any combination listed below for NF4A level.

Three years of experience in administrative investigative technical or other responsible work that demonstrated possession of the following skill in written and oral expression skill in investigating and analyzing problems skill to read understand interpret and explain technical material such as written regulations laws or court decisions skill in working effectively with others regardless of their socioeconomic background.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE

Two years of progressively responsible experience including work of an analytical interpretative and judgmental nature. The experience must have demonstrated possession of knowledge of the principles practice laws regulations and methods of Federal EEO knowledge of personnel policies and practices skill in analyzing organizational policies and practices to identify barriers to EEO and to propose solutions to EEO problems and knowledge of the particular employment problems faced by women and minorities veterans the disabled workers over 40 years of age or other relevant classes of persons.

Requires a total 6 years of experience in any combination list above NF4B level.

General experience and/or Education listed above

and SPECIALIZED EXPERIENCE:

Three years of progressively responsible experience including work of an analytical, interpretative and judgmental nature. The experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations and methods of Federal EEO; knowledge of personnel policies and practices; ability to analyze organizational policies and practices to identify EEO barriers and recommend solutions, along with knowledge of specific employment challenges faced.

Primary Location

United States-Virginia-Virginia Beach

Organization

NEXCOMHQ

Schedule

Full-Time (35 + hours)

Unposting Date

Oct 9, 2026, 10:59:00 PM