Equal Opportunity Assistant

Veterans Health Administration; Hampton (VA); On-site; USD 42,000 - 63,000; Full time

Job summary

Veterans Health Administration is seeking personnel to perform technical and clerical work in support of equal employment opportunity and civil rights programs. The role requires meeting time-in-grade requirements and specialized experience at GS-05/06/07 equivalents, with duties spanning intake, jurisdiction determination, and complaint processing.

Applicants should be prepared to provide SF-50 documentation showing time-in-grade eligibility and to support the EEO program through reports,

Qualifications

• Specialized Experience (GS-05): One year of specialized experience equivalent to GS-04 in EEO/admin support.
• Specialized Experience (GS-06): One year of specialized experience equivalent to GS-05 in investigations, conciliation, or complaint processing.
• Specialized Experience (GS-07): One year of specialized experience equivalent to GS-06, including preparing reports and supporting EEO programs.

Responsibilities

• Provide administrative support for equal employment opportunity and civil rights programs.
• Assist in gathering information for reports and handling inquiry questions related to the complaint process.
• Perform a mix of technical and clerical tasks to support EEO operations and program activities.

Job description

The primary purpose of this position is to perform work that utilizes knowledge of the methods, procedures, regulations, and purposes of the equal opportunity or civil rights functions the position supports. This position performs technical work and substantive clerical work in support of equal opportunity and civil rights programs or activities.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/06/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience

• Specialized Experience (GS-05): You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing a variety of administrative and technical processes in support of the equal employment opportunity program, e.g., assist in preparation of affirmative action plans, gather information for reports, or answer questions regarding the complaint process. For instance, assignments involve solving routine problems such as gathering and providing factual information in support of the equal employment opportunity program or in relation to a complaint investigation. The work product affects the accuracy and acceptability of reports and affirmative action plans, and advice given a complainant may affect the adequacy of the complaint.
• Specialized Experience (GS-06): You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Applying specific rules, regulations, or procedures to issues that affects the accuracy, timeliness, and efficiency of investigations and conciliations performed by the office and the efficiency with which charges are taken and referrals to another agency are accomplished. Technical work involves performance of assignments that comprise a portion of the complaint processing cycle including intake of complaints, determination of jurisdiction, and referral of complaints. Clerical work involves controlling, reviewing, and maintaining files including filing and retrieving material, reporting on the status of cases, and preparing files for administrative closure.
• Specialized Experience (GS-07): You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Preparing reports on discrimination complaints; providing administrative support for processing EEO complaints; performing data collection; and knowledge and experience with special emphasis programs.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.