EPMS Project Engineer - Power Monitoring & Reliability

Janitza North America; Ashburn (VA); Ibrido; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

Janitza North America is seeking a Project Engineer to support Electrical Power Monitoring Systems across North America. You will deploy, commission, and optimize EPMS, work with customers, sales, and engineering, and provide ongoing technical support for mission-critical facilities.

You will communicate complex technical information clearly to both technical and non-technical audiences, travel ~25% to sites, and drive successful project delivery with cross-functional teams.

Competenze

• Bachelor's degree, technical diploma, or equivalent experience in electrical engineering technology, electronics, or related field.
• 3-5 years of experience in project engineering, field service engineering, technical support, or related role.
• Knowledge of electrical systems, power monitoring equipment, metering technology, and industrial communications.
• Understanding of networking fundamentals, communication protocols, and control systems.
• Strong troubleshooting and problem-solving skills.
• Experience working directly with customers in a technical support or project delivery environment.

Mansioni

• Travel to customer and partner sites for installation, startup, troubleshooting, and training.
• Respond to customer support requests, both remotely and onsite.
• Deliver customer training on newly commissioned systems.
• Build strong customer relationships and provide a high level of technical support.
• Support deployment, commissioning, and ongoing optimization of EPMS.
• Configure, commission, and troubleshoot Janitza hardware, software, and networks.
• Perform testing, validation, commissioning, and startup support for new deployments.
• Advise customers and sales teams on appropriate Janitza hardware and software.
• Support engineering service requests and broader project execution activities.
• Manage customer service requests through the ticketing system.
• Collaborate with engineering/product teams to relay requirements and feedback.
• Contribute to improving service, ticketing, QA, and support processes.
• Serve as technical SME for assigned OEM accounts and strategic projects.
• Use Salesforce, Jira, SAP, and other internal systems to manage projects.
• Prepare and maintain project documentation.

Conoscenze

Troubleshooting

Customer communication

Project engineering

Formazione

Bachelor's degree / Technical diploma

Strumenti

Salesforce

Jira

SAP

Descrizione del lavoro

Janitza North America is seeking a Project Engineer to support Electrical Power Monitoring Systems across North America. You will deploy, commission, and optimize EPMS, work with customers, sales, and engineering, and provide ongoing technical support for mission-critical facilities.

You will communicate complex technical information clearly to both technical and non-technical audiences, travel ~25% to sites, and drive successful project delivery with cross-functional teams.