(Eplan) Central Coordinator

Rittal; Schaumburg (IL); On-site; USD 58,000 - 73,000; Full time

Job summary

EPLAN Software & Services LLC is seeking a Central Coordinator to join the expanding Professional Services team in Schaumburg, IL. You will help schedule engagements, manage schedules, invoicing, and forecast, while supporting process improvements to drive efficiency across the department.

Role focuses on coordinating resources, enabling cross-functional collaboration across sales, marketing, and services, and assisting with training setups in the United States.

Qualifications

• Bachelor's degree or equivalent experience in project and/or departmental scheduling.
• Experience in operations, software, and/or project management.
• Proficient IT skills including Microsoft Office (Teams, PowerPoint, Word, and Excel) and PSA tools.
• Strong English communication skills, both oral and written.
• Strong teamwork and cross-functional collaboration.

Responsibilities

• Plan Professional Service resources in the planning solution based on skills, project duration, and availability.
• Coordinate activities between sales, marketing, and services for clear resource allocation.
• Support scheduling and setup of EPLAN training in the United States.
• Manage hours, milestones, and invoicing for the U.S. region.
• Assist with purchase orders, travel, invoices, and international resource requests.
• Plan demonstrations and marketing events with the Professional Services org.
• Suggest process improvements to boost efficiency.

Skills

Project management

Operations experience

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Mavenlink

Financial Force

Katana

HubSpot

Salesforce

Job description

Efficient Engineering is when a PLAN becomes EPLAN

EPLAN Software & Services LLC provides software and service solutions in the fields of electrical, automation, and mechatronics engineering. The company develops one of the world’s leading design software solutions for machine and panel builders. We continually evolve the business with help from our Marketing, Sales, and Professional Services Teams as we grow our presence in the North American Markets. Eplan is accelerating its transition towards cloud-enabled engineering platforms and integrated digital engineering ecosystems.

Location: Schaumburg, IL - Hybrid work model

Compensation: $58,000 – $73,000

Role

As a Central Coordinator, you are an essential team member willing to help schedule and manage engagements, schedules, invoicing, and operational forecast as part of a growing Professional Services team. The Central Coordinator will also support process improvement activities and look to help identify key performance indicators that will help make the team more efficient.

Primary Responsibilities

• Plan Professional Service resources in our planning solution based on skills, project duration, and time availability.
• Coordinate activities between sales, marketing, and services so that resource allocation and expectations are clear.
• Support the scheduling and setup of EPLAN training in the United States.
• Manage operational status (hours and milestones) and drive invoicing for the United States region.
• Support the creation and processing of department purchase orders, travel requests (as necessary), invoices, and international resource requests.
• Plan EPLAN demonstrations and marketing events with the Professional Services organization as required.
• Recommend process improvements as necessary to improve efficiencies.

Qualifications

• Bachelor's degree or equivalent experience in project and/or departmental scheduling.
• Preferred experience in the following fields: operations, software, and/or project management.
• IT and application skills, including Microsoft Office (Teams, PowerPoint, Word, and Excel), a PSA solution (such as Mavenlink, Financial Force, Katana, etc.), HubSpot, and/or SalesForce.
• Good oral and written communication skills in English.
• Strong communication, networking and interpersonal skills.
• Strong business acumen with ability to influence at the various levels of the organization.
• Strong team worker with interfaces to regional sales and other technical departments.

Additional Information

We will not sponsor applicants for work visas. Applicants must be authorized to work on an unrestricted basis. Hours: M-F. Must reside within an EPLAN location (Farmington Hills, MI or Schaumburg, IL areas).

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at [phone].

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.