Epicor Kinetic ERP Support Specialist

Millerbernd Manufacturing Company Llc; Winsted (MN); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance – 2

Life & Disability Insurance – Company‑

401(k) with up to 4% Match

Incentive Pay – STIP bonus program

Job summary

Millerbernd Manufacturing Company in Winsted, MN is seeking an ERP Support Specialist to provide day-to-day Epicor Kinetic ERP assistance, troubleshoot issues, and drive continuous improvement across operations, manufacturing, supply chain, sales, finance and IT.

You will serve as the primary ERP support resource, deliver user training, create guides, develop reports, and collaborate with department leaders to gather requirements and implement system changes.

Qualifications

• Associa tes or bachelor’s degree in IT, business, accounting or related field.
• 2+ years of ERP support, business systems support or application support experience.
• Epicor Kinetic ERP experience is required.
• Reporting and analytical skills with BAQ development and SQL basics.
• Proficiency in the Microsoft Office suite and data handling.

Responsibilities

• Provide first and second-level support for Epicor Kinetic ERP users.
• Investigate, troubleshoot, and resolve ERP-related issues.
• Analyze root causes and recommend corrective actions.
• Escalate complex issues to IT resources or Epicor support as needed.
• Maintain support documentation and knowledge base articles.
• Create and maintain user guides, procedures, and training materials.
• Develop reports and dashboards to support business decisions.
• Assist with testing new functionality, configurations, and upgrades.
• Support ERP integrations and data exchanges with other systems.

Skills

SQL query fundamentals

BAQ development

Reporting and analytics

Microsoft suite proficiency

Education

Associates or Bachelors degree in Information Technology, Business, Accounting or related field

Tools

Epicor Kinetic ERP

Job description

Millerbernd Manufacturing Company in Winsted, MN is seeking an ERP Support Specialist to provide day-to-day Epicor Kinetic ERP assistance, troubleshoot issues, and drive continuous improvement across operations, manufacturing, supply chain, sales, finance and IT.

You will serve as the primary ERP support resource, deliver user training, create guides, develop reports, and collaborate with department leaders to gather requirements and implement system changes.