Epicor ERP Customer Service & Orders Specialist

Statlab; McKinney (TX); Hybrid; USD 20,000 - 28,000; Full time

Job summary

Statlab in McKinney, TX is seeking a Customer Service Representative to support sales and customers during the 10:30am-7:00pm CST shift. You will enter sales orders, set up new clients, handle exceptions, and assist sales reps while upholding company values.

The role requires at least 2 years of customer service experience and familiarity with ERP systems such as Epicor; a high school diploma or higher is required. This is an on-site position with a focus on accuracy and teamwork.

Qualifications

• 2 years of experience in relationship-building customer service environment.
• Experience with ERP systems such as Epicor.

Responsibilities

• Keys in sales orders daily with no more than 2 errors per month.
• Sets up new clients as needed.
• Handles exception calls as needed.
• Provides support for sales reps as needed.
• Performs in a manner consistent with company core values and safety guidelines.

Skills

Detail Oriented

Team Player

Dedicated

Education

High School or better.

Tools

Epicor ERP

Job description

Statlab in McKinney, TX is seeking a Customer Service Representative to support sales and customers during the 10:30am-7:00pm CST shift. You will enter sales orders, set up new clients, handle exceptions, and assist sales reps while upholding company values.

The role requires at least 2 years of customer service experience and familiarity with ERP systems such as Epicor; a high school diploma or higher is required. This is an on-site position with a focus on accuracy and teamwork.