Epic Willow Analyst: Improve Clinical Workflows

cardamom; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Cardamom is seeking an experienced Epic Willow Analyst to join our Managed Services team in the United States. This full-time position involves providing high-quality application support for Epic Willow, enhancing workflows, and collaborating with clients.

The ideal candidate will have Epic Willow certification along with 3-5+ years of hands-on experience. Responsibilities include troubleshooting, documentation, and optimizing the application suite. We value team collaboration and a commitment to quality in our service delivery.

Qualifications

• Epic Willow Inpatient or Ambulatory certification is required.
• 3-5+ years of hands-on Epic application experience.
• Experience with ticket maintenance and workflow optimization.

Responsibilities

• Support the strategic direction of client work related to Epic Willow.
• Provide advanced application support to improve system performance.
• Troubleshoot complex issues and recommend solutions.

Skills

Epic Willow experience

Communication skills

Medication workflows understanding

ITIL familiarity

Job description

Cardamom is seeking an experienced Epic Willow Analyst to join our Managed Services team in the United States. This full-time position involves providing high-quality application support for Epic Willow, enhancing workflows, and collaborating with clients.

The ideal candidate will have Epic Willow certification along with 3-5+ years of hands-on experience. Responsibilities include troubleshooting, documentation, and optimizing the application suite. We value team collaboration and a commitment to quality in our service delivery.