Epic Web/Service Server Engineer

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Cook Children's Health Care System seeks an Epic Web and Service Server Engineer to join the Technology Services team at the Fort Worth campus. The role focuses on developing and applying technical expertise for the Epic infrastructure, enabling reliable operation and upgrade paths for Epic environments.

You will collaborate with Epic app development teams, perform system performance tuning, capacity planning, and configuration management, and ensure compliance with HIPAA and hospital standards.

Qualifications

• Bachelor's Degree preferred.
• 3 years of direct Epic ECSA experience is preferred.
• Minimum of 3 years of experience in information technology with progressive responsibilities required
• Minimum of 2 years of experience in a Health Care environment preferred
• 3 years of progressive responsibilities/experience in one or a combination of: Web Services, Server Administrator, Systems Engineer, Network Administration
• Understanding of operating system concepts such as user/group ownership and permissions, file system/volume group configuration
• Knowledge of PowerShell
• Ability to create, understand, and follow processes to ensure successful maintenance

Responsibilities

• Develop and support Epic technical infrastructure across systems, networks, and data architectures.
• Advise Epic application development teams on Epic standards and technologies.
• Install, test, maintain, and deploy Epic components and hardware–software stack.
• Contribute to capacity planning and performance optimization across Epic environments.

Skills

Epic ECSA

PowerShell

Scripting/Programming

Networking

Windows Server

Capacity Management

System Performance

VMware

Citrix

MyChart/ EpicCare Link

Epic Tools (Hyperspace Web etc)

Education

Bachelor’s Degree preferred

Tools

Hyperspace Web

Interconnect

System Pulse

CareEverywhere

EpicCare Link

Hyperspace Client

VMware

Citrix

Job description

Location: Rosedale Office Building

Department: Technology Services

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

Summary: The Epic Web and Service Server Engineer will contribute to developing and applying their technical expertise on the Epic technical team that supports Cook Childrens Epic technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.

Qualifications

• Bachelor's Degree preferred
• 3 years of direct Epic ECSA experience is preferred
• Minimum of 3 years of experience in information technology with progressive responsibilities required
• Minimum of 2 years of experience in a Health Care environment preferred
• 3 years of progressive responsibilities/experience in one or a combination of the following areas: Web Services, Server Administrator, Systems Engineer, Network Administration
• Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
• Knowledge of PowerShell
• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance

Procedures

• Logical and efficient, with keen attention to detail.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Familiar with HIPAA and other regulations that impact hospitals and clinics

Technical Skills

• Hyperspace Web
• Networking
• Interconnect
• System Pulse
• Business Continuity Access
• EPS
• System Performance Analytics
• My Chart
• CareEverywhere
• EpicCare Link
• Hyperspace Client
• Capacity Management
• Scripting/Programming
• VMware
• Citrix
• Windows Server Management

Certification/Licensure

Current Epic ECSA Certification or certification gained within 6 months of employment is required

One or more Third Party Certifications or certification gained within 6 months of employment is required

• Microsoft MCSA
• Microsoft MCP
• Microsoft MCTS
• Citrix CCA-V
• Citrix CCA-N
• VMware VCP-DCV
• VMware VCP-DTM
• CompTIA S

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.