Epic Training Coordinator, Day Shift, Epic Project

Adventist HealthCare; Gaithersburg (MD); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and Vis

Vision coverage

Employer-paid Short & Long-Term Disab.

Basic Life Insurance

Paid Time Off

Employer retirement contribution and 3

Tuition Reimbursement

EAP support

Job summary

Adventist HealthCare seeks an experienced Epic Training Coordinator for the Epic Program Department to support training logistics across the program. The role involves scheduling, material preparation, learner communications, and performance tracking to ensure effective training outcomes.

The ideal candidate will have at least two years in training coordination within healthcare, plus an associate degree or equivalent experience; Epic assessments are part of the interview process.

Qualifications

• Associate degree in education, healthcare, business, IT, or related field preferred.
• Minimum of two years in training coordination or related administrative support.
• Epic Assessment via Honorlock as part of the interview process.

Responsibilities

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics.
• Communicate training requirements, schedules, and updates to learners, managers, instructors, and stakeholders.
• Maintain learner records in the LMS and tracking tools; prepare status and completion reports.
• Prepare and maintain training materials, job aids, class rosters, sign-in records, and documentation.
• Coordinate training room, virtual sessions, equipment, access, and environment logistics.
• Support Super User Lead onboarding, engagement activities, and training participation.
• Collect learner feedback and identify barriers; share trends with the Training Manager.
• Provide day-of-session administrative support to instructors and learners.

Skills

Training coordination

Healthcare operations experience

Customer service

Education

Associate degree or equivalent experience

Job description

Support Center

Adventist HealthCare seeks to hire an experienced Epic Training Coordinator for our Epic Program Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As an Epic Training Coordinator, you will:

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics in alignment with project timelines and operational needs.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintains accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepares routine status and completion reports.
• Prepares and maintains training materials, job aids, class rosters, sign-in records, and other documentation; coordinates distribution and version updates with the Training Manager and content owners.
• Coordinates training room, virtual session, equipment, access, and training environment logistics; tests setup before sessions and escalates technical or access issues to the appropriate team.
• Supports Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collects learner feedback and training readiness information, identifies scheduling or participation barriers, and shares trends and concerns with the Training Manager.
• Provides day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Qualifications include:

• Associate degree in education, healthcare, business administration, information technology, or a related field is preferred; equivalent relevant experience may be considered.
• Minimum of two (2) years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.
• Epic Assessment Requirement As part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two‑part online assessment through Honorlock, Epic’s testing partner. The assessment provides additional insight into competencies important for success in the roles. Honorlock utilizes AI‑assisted proctoring technology to help maintain the integrity of the assessment process. Additional details will be provided to candidates selected to move forward in the hiring process.

Work Schedule:

• Employment Type: Full-time
• Hours per Week: 40 hours/week
• Typical Daily Schedule: 8 am-5 pm Monday through Friday
• Shift Type: Day Shift
• Holiday Requirements: Follow the company holiday calendar

Pay Range:

$25.63 - $35.89

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&DD, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well‑recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re‑apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow‑up testing. (“Nicotine products” include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e‑cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission‑centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.