Epic Trainer - HaBITTS

Henry Ford Health; Detroit (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Henry Ford Health seeks a credentialed trainer to lead HFHS Epic training for a diverse user audience. The role includes completing an intensive five-week credentialing program, mastering the applications, and evaluating competency before credentialing review.

The trainer must excel in interpersonal, written, and verbal communication, with the ability to adapt to variable shifts (Mon-Fri; some go-lives on weekends) and coordinate training across sites as part of HFHS deployment.

Qualifications

• High School Diploma or G.E.D. required; preferred fields include Medical Assisting, Nursing, Health Care Administration, Project Management or IT.
• Bachelor's Degree in education, instructional design, clinical field or equivalent; associate degree/2-year college preferred.
• Instructional Design experience preferred.
• Minimum of 3–5 years of computer-related experience, preferably in a medical clinic or hospital training setting.
• 1–2 years of EMR, information systems and/or healthcare training experience.
• Attend and complete the 5-week Trainer Credentialing Program at HFHS training site.
• Passing grade of 80% or higher on the competency exam and presenting a training topic are required.
• EMR training and/or implementation experience is a plus.
• Ability to work variable shifts: Monday–Friday; go-lives may include weekend days.

Skills

Interpersonal communication

Written communication

Verbal communication

Education

Bachelor's in education or instructional design

Associate degree or equivalent (2-year college/technical school)

Tools

EPIC EMR

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

About the Role:

The credentialed trainer is responsible for providing successful training to a diversified audience for the HFHS implementation of an electronic healthcare record utilizing the EPIC system of applications. It will require flexible work hours to meet the needs of the user community. This position requires completion of the credentialing process including an intense five-week training program on the applications(s) you will be teaching, competency checking, teach-backs and teaching the application before a review panel prior to credentialing. Requires a strong skill set in interpersonal, written and verbal communication.

Qualifications

Education & Experience Required:

• High School Diploma or G.E.D. equivalent required. Medical Assisting, Nursing, Health Care Administration, Project Management or Information Technology is preferred.
• Bachelor's Degree in education, instructional design, clinical field or equivalent combination of education and experience preferred. Associate's Degree or equivalent from a two-year college or technical school preferred.
• Instructional Design experience preferred.
• Minimum of three to five (3-5) years of computer related experience required, preferably in a medical clinic setting or training in a hospital setting is preferred.
• One to two (1-2) years of experience with electronic medical records, information systems and/or one to two years of clinical/healthcare training experience.
• Attend and successfully complete the 5-week Trainer Credentialing Program at HFHS training site.
• Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.
• Experience EMR training and/or implementation a plus.
• Ability to work variable shifts: Training will be provided Monday through Friday (go lives may include Saturday or Sunday).