Epic Systems Analyst — Healthcare IT & Training Lead

ohiohealth; Kentucky; Hybrid; USD 100,000 - 140,000; Full time

Job summary

OhioHealth in Kentucky seeks a Senior Systems Analyst Epic to design, build, test, train, deploy, and support Epic applications to optimize clinical and operational workflows.

You will translate business requirements into Epic configurations, integrate with other systems, manage projects, and lead training efforts for analysts and end-users. This role requires healthcare IT experience, strong stakeholder collaboration, and a focus on quality, compliance, and SLAs.

Qualifications

• Engage stakeholders to gather and refine requirements for Epic builds.
• Develop and maintain design documents, specifications and change logs for traceability.
• Lead small IT projects related to system implementations and upgrades.
• Mentor junior analysts and provide guidance on best practices.
• Coordinate release management, environment moves and downtime procedures.

Responsibilities

• Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
• Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
• Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.
• Manage smaller projects related to system implementations and upgrades.
• Strong knowledge with various project management approaches, e.g. waterfall, agile.
• Ability to lead project teams in project methodology.
• Create and maintain comprehensive documentation for system configurations and processes.
• Mentor junior analysts and provide guidance on best practices.
• Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
• Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
• Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis.
• Provide advanced support for Epic and related applications and integrate with other IT systems.

Skills

Stakeholder engagement

Project management

Healthcare IT

Epic configuration

Training & mentoring

Tools

Epic

Workday

Kronos

Job description

OhioHealth in Kentucky seeks a Senior Systems Analyst Epic to design, build, test, train, deploy, and support Epic applications to optimize clinical and operational workflows.

You will translate business requirements into Epic configurations, integrate with other systems, manage projects, and lead training efforts for analysts and end-users. This role requires healthcare IT experience, strong stakeholder collaboration, and a focus on quality, compliance, and SLAs.