EPIC SUPPORT SPECIALIST-PPN

Premier Health; Dayton (OH); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

The EPIC Support Site Specialist in the Clinical & Quality Services department coordinates the needs of Premier Physician Companies, IT, and PIP Business Development to optimize EPIC EHR usage across the network from Dayton, Ohio.

You will assist practices to develop, optimize, and implement workflow improvements, ensuring optimal EPIC performance and quality patient care, with travel to offices across the network.

Qualifikationen

• High School Diploma or GED is required.
• 3 to 5 years of Clinical Medical Office experience is required.
• Strong knowledge of outpatient office operations and workflows essential.
• Prior experience in EPIC ambulatory greatly desired.
• Customer service/account management experience expired.

Aufgaben

• Coordinate offices and providers’ use of EPIC EHR.
• Assist practices to develop, optimize, and implement workflow improvements.
• Ensure practices have support to achieve optimum use of EPIC EHR.
• Travel to offices across the network as needed.

Kenntnisse

Communication skills

Customer service

Microsoft Office

Problem solving

Public speaking

Self-motivated

Travel readiness

Office workflow knowledge

Ausbildung

High School Diploma or GED

Tools

EPIC EHR

Jobbeschreibung

EPIC SupportFT/ DAYS/ 80 hours per paySummaryThe EPIC Support Site Specialist is part of the Clinical & Quality Services department reporting directly to the EPIC Support Manager. This role essentially functions at the center of 3 entities, Premier Physician Companies, IT (Information Technology), and PIP Business Development, to coordinate the needs of offices and the providers’ use of EPIC EHR. The position supports both employed and affiliated practices on EPIC.Nature and ScopeThe EPIC Support Site Specialist will assist practices to develop, optimize, and implement workflow improvements that will standardize the process by which wellness; preventive, acute and chronic care is delivered through the EPIC Electronic Health Record (EHR). The candidate will work to ensure that practices have the support necessary to achieve optimum use of EPIC, and for the implementation of best practice workflows.QualificationsHigh School Diploma or GED is required.3 to 5 years of Clinical Medical Office experience is required.Strong knowledge of outpatient office operations and workflows essential.Prior experience in EPIC ambulatory greatly desired.Customer service/account management experience expired.Must be comfortable speaking in front of small and large groups; Exemplary communication skills, required.Strong Computer skills and knowledge of Microsoft Office Suite, requiredAbility to problem solve/remediate in a highly complex and matrixed environment.Self- motivated to achieve the highest level of patient care and patient experience standards.Valid Driver licenses and dependable transportation as substantial travel to offices across the network is required.