Epic Senior Analyst, Cadence

University of Miami; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits

Tuition remission

Job summary

University of Miami Health System (UHealth) IT seeks a full-time Epic Senior Analyst, Cadence to lead implementation, build and modification of Epic Cadence. You will optimize configuration, collaborate with stakeholders, and mentor junior staff while ensuring seamless workflow integrations.

The role requires Epic Cadence build experience, a Bachelor’s degree, and availability for after-hours work. UHealth offers competitive salaries and a comprehensive benefits package, including tuition

Qualifications

• Bachelor’s Degree required.
• Epic Cadence knowledge or related certification required.
• 5+ years of experience in healthcare IT or similar setting preferred.
• Epic Cadence build experience 3–5 years preferred.
• Ability to work evenings, nights and weekends as needed.

Responsibilities

• Collaborates with stakeholders to optimize Cadence configuration, function and access.
• Serves as primary end-user support for Cadence.
• Initiates design, development, implementation, and maintenance of the Cadence applications.
• Leads testing phases and documents workflow design.
• Analyzes information technology in clinical work processes and validates workflow impacts.
• Identifies issues and guides resolution; supports junior staff with service tickets.
• Mentors junior staff and develops training documentation with trainers.

Skills

Communication

Teamwork

Learning agility

Problem solving

Education

Bachelor’s Degree

Epic Cadence Certification

Tools

Epic Cadence

Cadence/Referrals Knowledge

Job description

The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, Cadence. The Epic Senior Analyst, Cadence initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Serves as a primary support contact for application end‑users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day‑to‑day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

Department Specific Functions

• As an Epic Senior Analyst – Cadence, you will report to the Senior Manager and will be responsible for:
• Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
• Initiating the implementation, build, and modification of the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Supporting junior staff members in day‑to‑day operations and resolving application issues

Duties and Responsibilities

• Serve as a primary support contact for application end‑users
• Initiate the design, development, implementation, and maintenance of the application
• Initiate all phases of testing and the documentation of workflow design
• Perform the analysis of new releases and validate the impacts to the workflow
• Initiate the identification of issues and guide the work to resolve them
• Support junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day‑to‑day operations
• Collaborate with trainers on application changes and new features to develop documentation and training strategies
• Work with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs
• Mentor and transfer knowledge to Junior staff members
• Take the lead in team application projects as assigned by Senior Manager
• Participate in on‑call rotations and support
• Maintain regular communication with team members, including participating in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Become knowledgeable about UHealth’s policies, procedures, and business operations

Minimum Qualifications

• Bachelor’s Degree
• Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
• 3-5 years of Epic build experience
• Understanding of scheduling and payer authorization, including nuances of provider schedules, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments preferred
• Knowledge of areas that integrate with Cadence, including check‑in, registration, benefits, referrals, PCP assignment, and orders preferred
• Previous operational, project management, and organizational skills
• Epic Cadence/Referrals Certification
• Ability to work evenings, nights, and weekends as necessary.
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
• Participates in on‑call rotations and support and attend and participates in, applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.