EPIC Security developer

HCLTech; Phoenix (AZ); On-site; USD 82,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

HCLTech is seeking an Epic Security Administrator to manage user records, roles, and access settings across Epic modules in a complex healthcare environment. You will provision and modify user access, support Hyperspace security, and troubleshoot authentication and authorization issues.

The role requires deep knowledge of HIPAA compliance, SSO/MFA, and ITSM tools like ServiceNow, with a focus on SoD and least-privilege controls. Collaboration across IAM, Compliance, and Epic teams is essential.

Qualifications

• Strong experience in Epic Security Administration and Epic User Administration.
• Hands-on experience with Epic Hyperspace security and production support.
• Deep understanding of security classes, templates, user records, roles, and access controls.
• Experience with RBAC, access governance, least privilege, and SoD controls.
• Knowledge of Active Directory, LDAP, SSO, MFA, and Identity & Access Management concepts.
• Experience in ServiceNow or similar ITSM tools.
• Strong troubleshooting, incident management, and root cause analysis skills.
• Knowledge of HIPAA, PHI security requirements, and healthcare compliance standards.
• Excellent stakeholder management and communication skills.

Responsibilities

• Manage Epic User Records, security classes, templates, roles, profiles, and access settings.
• Perform user provisioning, modification, deactivation, and access remediation activities.
• Support Epic Hyperspace security across clinical, financial, scheduling, registration, and ancillary applications.
• Troubleshoot authentication, authorization, login, and access-related issues.
• Support security administration across Epic modules such as Cadence, Prelude, Grand Central, Willow, Beaker, HB/PB, HIM, MyChart, and others.
• Conduct root cause analysis for security incidents and access-related production issues.
• Support emergency access, break-glass activities, and elevated-access review processes.
• Perform periodic access reviews and ensure compliance with segregation of duties (SoD) and least-privilege principles.
• Support Epic security audits, compliance reviews, evidence collection, and remediation activities.
• Participate in Epic upgrades, releases, and security validation testing.
• Maintain SOPs, runbooks, security documentation, and knowledge articles.
• Collaborate with IAM, Active Directory, Compliance, Cybersecurity, Infrastructure, and Epic application teams.

Skills

Epic Security Administration

Epic User Administration

Epic Hyperspace security

RBAC

Access governance

SoD controls

Active Directory

LDAP

SSO

MFA

Identity & Access Management

ServiceNow

Troubleshooting

Incident management

HIPAA/PHI compliance

Stakeholder management

Tools

ServiceNow

Job description

Job Details

• Manage Epic User Records, security classes, templates, roles, profiles, and access settings.
• Perform user provisioning, modification, deactivation, and access remediation activities.
• Support Epic Hyperspace security across clinical, financial, scheduling, registration, and ancillary applications.
• Troubleshoot authentication, authorization, login, and access-related issues.
• Support security administration across Epic modules such as Cadence, Prelude, Grand Central, Willow, Beaker, HB/PB, HIM, MyChart, and others.
• Conduct root cause analysis for security incidents and access-related production issues.
• Support emergency access, break-glass activities, and elevated-access review processes.
• Perform periodic access reviews and ensure compliance with segregation of duties (SoD) and least-privilege principles.
• Support Epic security audits, compliance reviews, evidence collection, and remediation activities.
• Participate in Epic upgrades, releases, and security validation testing.
• Maintain SOPs, runbooks, security documentation, and knowledge articles.
• Collaborate with IAM, Active Directory, Compliance, Cybersecurity, Infrastructure, and Epic application teams.

Mandatory Skills

• Strong experience in Epic Security Administration and Epic User Administration.
• Hands-on experience with Epic Hyperspace security and production support.
• Deep understanding of security classes, templates, user records, roles, and access controls.
• Experience with RBAC, access governance, least privilege, and SoD controls.
• Knowledge of Active Directory, LDAP, SSO, MFA, and Identity & Access Management concepts.
• Experience in ServiceNow or similar ITSM tools.
• Strong troubleshooting, incident management, and root cause analysis skills.
• Knowledge of HIPAA, PHI security requirements, and healthcare compliance standards.
• Excellent stakeholder management and communication skills.

Preferred Skills

• Epic Security Coordinator Certification.
• Experience supporting large healthcare provider organizations.
• Exposure to Epic upgrades, implementations, and environment migrations.
• Knowledge of MyChart, Care Everywhere, Bridges, Interconnect, APIs/FHIR, and security-related integrations.
• ITIL Foundation certification.
• Experience with audit reporting and compliance governance.

We offer

Pay and Benefits

Pay Range Minimum: $ 82,000 per year

Pay Range Maximum: $ 138,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.