EPIC MyChart system Admin

HCLTech; United States; On-site; USD 78,000 - 141,000; Full time

Benefits offered by this job

401(k) retirement plan

10 days of paid time off

Medical, dental, and vision insurance

Job summary

A leading IT services provider seeks a Systems Administrator in the United States. The role requires managing Epic Client Systems and developing MyChart applications, along with providing support and ensuring compliance with healthcare regulations. Candidates should have a Bachelor’s degree, significant experience in Epic administration, and relevant certifications. This full-time position offers competitive compensation and benefits.

Qualifications

• Minimum of 5 years of experience as an Epic ECSA or similar role.
• Strong expertise in MyChart web development, customization, and support.

Responsibilities

• Manage and maintain Epic Client Systems to ensure optimal performance.
• Design and develop MyChart web applications to meet needs.
• Provide Tier 2/3 support for MyChart-related issues.

Skills

Strong expertise in MyChart web development

Proven experience with Epic system administration

Experience with Epic's Interconnect and Web Services

Knowledge of database management

Familiarity with Epic modules such as Ambulatory, Inpatient, Cadence

Education

Bachelor’s degree in computer science or related field

Epic ECSA certification

Epic MyChart certification (preferred)

Tools

SQL

Cache

Job description

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$78,000.00/yr - $141,000.00/yr

Direct message the job poster from HCLTech

Systems Administrator, IT Support Specialist

Location: United States

Key Responsibilities

• System Administration: Manage and maintain Epic Client Systems, ensuring optimal performance, security, and reliability.
• MyChart Development: Design, develop, and customize MyChart web applications to meet organizational and patient needs, including patient portal enhancements and user interface improvements.
• Support and Troubleshooting: Provide Tier 2/3 support for MyChart-related issues, resolving technical problems and ensuring seamless user experiences for patients and providers.
• Integration: Collaborate with cross-functional teams to integrate MyChart with other Epic modules and third-party systems, ensuring interoperability and data consistency.
• Configuration and Optimization: Configure MyChart features, including patient messaging, appointment scheduling, and telehealth capabilities, to align with organizational goals.
• Training and Documentation: Develop training materials and provide guidance to end-users, including clinicians and administrative staff, on MyChart functionality.
• Compliance and Security: Ensure MyChart and Epic systems comply with HIPAA regulations and other healthcare standards, implementing robust security measures.
• Project Management: Lead or contribute to MyChart-related projects, including upgrades, new feature rollouts, and system enhancements.

Qualifications

• Education: Bachelor’s degree in computer science, Information Technology, Healthcare Informatics, or a related field.
• Experience:
• Minimum of 5 years of experience as an Epic ECSA or similar role.
• Strong expertise in MyChart web development, customization, and support.
• Proven experience with Epic system administration, including configuration, maintenance, and troubleshooting.
• Familiarity with Epic modules such as Ambulatory, Inpatient, or Cadence is a plus.
• Certifications:
• Epic ECSA certification required.
• Epic MyChart certification strongly preferred.
• Technical Skills:
• Experience with Epic’s Interconnect and Web Services for integration.
• Knowledge of database management (e.g., SQL, Cache) and system interoperability standards (e.g., HL7, FHIR).

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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