Epic Revenue Cycle Product Manager

The Transformation Group; Hicksville (NY); Hybride; USD 140 000 - 180 000; Plein temps

Résumé du poste

The Transformation Group is seeking an experienced Epic Revenue Cycle Product Manager in the Hicksville, NY area. You will lead strategy, optimization, and performance of Epic revenue cycle workflows, coordinating with operations, finance, IT, and vendors to deliver scalable technology solutions that improve efficiency, usability, compliance and financial outcomes.

You will own the product backlog, drive cross-functional initiatives, and manage upgrades and regulatory changes while partnering

Qualifications

• Deep knowledge of Epic revenue cycle workflows and modules.
• Ability to translate operational requirements into product features.
• Experience enabling healthcare finance and operational improvements.

Responsabilités

• Develop and manage the product roadmap for Epic revenue cycle apps.
• Lead as the primary product owner for Epic revenue cycle functionality (Hospital/Professional Billing, Claims, Patient Access, etc.).
• Partner with operations, finance, compliance, clinical, and IT to gather requirements and deliver solutions.
• Own and prioritize the product backlog and plan initiatives across upgrades and enhancements.
• Lead cross-functional discovery, design, build, testing, implementation and post-launch support.
• Evaluate workflows and performance to identify automation and usability improvements.
• Define success metrics and monitor KPIs to guide improvements.
• Coordinate with Epic analysts, developers, vendors, and stakeholders to ensure timely delivery.
• Support upgrades, new module deployments, and regulatory changes.
• Communicate vision, priorities, risks, timelines, and outcomes to sponsors and teams.

Connaissances

Revenue cycle knowledge

Stakeholder management

Analytical skills

Project management

Communication

Formation

Bachelor's degree in Healthcare Administration

Outils

Epic certification

Epic modules proficiency

Description du poste

We are seeking an experienced Epic Revenue Cycle Product Manager to lead the strategy, optimization, and performance of Epic revenue cycle products and workflows. This role collaborates with operational, clinical, finance, IT, and vendor stakeholders to translate business needs into scalable technology solutions that enhance efficiency, user experience, compliance, and financial results.Responsibilities:

• Develop and manage the product roadmap for Epic revenue cycle applications, ensuring alignment with organizational goals, operational priorities, regulatory requirements, and financial performance objectives.
• Serve as the primary product leader for Epic revenue cycle functionality, including areas such as Hospital Billing, Professional Billing, Claims, Patient Access, Charge Capture, Coding, HIM, and related integrations.
• Partner with revenue cycle operations, finance, compliance, clinical leadership, and IT teams to gather requirements, define priorities, and deliver effective workflow and system solutions.
• Own and prioritize the product backlog, balancing enhancement requests, optimization opportunities, system upgrades, defect resolution, and long-term strategic initiatives.
• Lead cross-functional discovery, design, build, testing, implementation, and post-launch support activities for Epic revenue cycle initiatives.
• Evaluate existing workflows and system performance to identify opportunities for automation, standardization, improved usability, and measurable operational improvement.
• Define success metrics, monitor key performance indicators, and use data-driven insight to assess product effectiveness and guide future improvements.
• Coordinate with Epic analysts, developers, project managers, vendors, and operational stakeholders to ensure timely, high-quality delivery of product enhancements and projects.
• Support Epic upgrades, new module deployments, regulatory updates, payer requirement changes, and enterprise revenue cycle transformation initiatives.
• Communicate product vision, priorities, risks, timelines, and outcomes clearly to executive sponsors, business owners, and project teams.

Required Qualifications:

• Bachelor’s degree in Healthcare Administration, Information Technology, Business, Finance, or a related field; equivalent experience may be considered.
• Significant experience supporting, managing, or optimizing Epic revenue cycle applications in a healthcare environment.
• Strong understanding of revenue cycle operations, including registration, billing, claims, denials, coding, charge capture, reimbursement, and patient financial workflows.
• Experience translating operational requirements into product features, system enhancements, workflow designs, and implementation plans.
• Demonstrated ability to manage competing priorities, lead cross-functional initiatives, and influence stakeholders without direct authority.
• Strong analytical, problem-solving, communication, and project management skills.
• Ability to interpret data, define performance metrics, and recommend improvements based on operational and financial outcomes.

Preferred Qualifications:

• Epic certification or proficiency in one or more revenue cycle modules, such as Hospital Billing, Professional Billing, Claims, Charge Router, HIM, Resolute, Cadence, Prelude, or related applications.
• Experience working in an Agile, product management, or product owner environment, including backlog management, roadmap planning, user story development, and sprint prioritization.
• Experience with large-scale Epic implementations, upgrades, optimization projects, or enterprise revenue cycle transformation initiatives.
• Knowledge of payer requirements, healthcare compliance standards, denial management, reimbursement trends, and regulatory reporting considerations.
• Experience presenting recommendations, progress updates, and performance metrics to senior leadership or executive sponsors.

Core Competencies:

• Revenue cycle expertise and healthcare business acumen
• Product ownership and strategic roadmap development
• Stakeholder engagement and executive communication
• Workflow analysis and process improvement
• Data-driven decision-making and KPI management
• Change management and cross-functional collaboration
• Strong attention to detail, accountability, and follow-through

Work location/Schedule:111 Stewart Avenue, Hicksville, NYHybrid work schedule (3 days in office, 2 days remote) – first 90 days are on fully in officeThe position may require participation in implementation events, upgrade activities, issue resolution, or go-live support outside of standard business hours based on organizational needs.