Epic Resolute Professional Billing Analyst - Remote

Davita Inc.; Eden Prairie (MN); Remote; USD 71,000 - 141,000; Full time

Job summary

A leading healthcare organization is looking for an Epic Resolute Professional Billing Analyst who can take on challenges in EHR Services. The role entails consulting, system support, and training, while allowing flexibility to work remotely anywhere in the U.S. Candidates should possess extensive healthcare experience and hold active Epic certification, making this a critical role for improving health outcomes.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase options

Qualifications

• Active certification in Epic Resolute Professional Billing is required.
• 2+ years healthcare experience and client healthcare domain knowledge.
• 2+ years in relevant applications with subject matter expertise.

Responsibilities

• Manage Epic Professional Billing configuration changes and issue resolutions.
• Translate user requirements into functional and technical designs.
• Support application incidents and provide training for end users.

Skills

Leadership

Team Collaboration

Self-Motivation

Technical Specification Translation

Education

Active Epic Resolute Professional Billing Certification

Tools

MS Excel

MS Visio

MS PowerPoint

SharePoint

Job description

Epic Resolute Professional Billing Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum seeks an Epic Professional Billing Analyst with hands-on experience in EHR Services implementation and operation projects. This position consults with internal customers to analyze, design, develop and maintain the technical application systems to support business needs. Responsible for translating business requirements into technical system specifications for teams within the Information Technology (IT) department. Develop and provide training to end users on how to use functionality as well as provide on-going support. May make recommendations to management on process improvement, new processes tools and techniques or services. Provide guidance to lower-level staff on complex projects.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Working on Epic Professional Billing configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects
• Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy
• Serve as a mentor/subject matter expert to local and client-based team members
• Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
• Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems
• Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Provide assigned support during go-lives and system upgrades
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Work with trainers to develop and maintain application specific training curriculum and materials
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to meetings throughout the facility

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active/ current certification in Epic Resolute Professional Billing
• 2+ years of healthcare experience
• 2+ years of direct client healthcare domain knowledge such as billing, payment posting, self-pay/insurance follow up, denial management, customer service or vendor management
• 2+ years of subject matter expertise (SME) in relevant applications
• 2+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas
• 2+ years Epic experience and direct client experience

Preferred Qualifications:

• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• 2+ years of knowledge in policies and procedures related to Revenue Cycle operational functions
• 1+ years of experience with team management (informal or formal), cross-team communication and leadership skills
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.