Epic Resolute Analyst

TEKsystems; Chesapeake (VA); On-site; USD 66,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Family-friendly culture

Community involvement

Bonuses after permanent

Hybrid with remote flexibility

Job summary

TEKsystems is seeking an Epic Resolute Analyst to support Hospital Billing, Professional Billing, and Claims workflows in a healthcare setting. You will bridge Revenue Cycle Operations and IT to optimize systems, resolve issues, and drive process improvements impacting financial performance.

You will work on Epic HB, PB, and Claims modules, troubleshoot denials, and partner with leadership on enhancements. The role offers a contract-to-hire path with hybrid/onsite options in Chesapeake, VA.

Qualifications

• Epic Resolute HB Certification required or willing to obtain within 6 months of hire.
• Strong experience with Epic Revenue Cycle, Claims, and Billing workflows.
• Experience with Clarity, Cogito, Caboodle, SQL, Power BI, or Tableau.

Responsibilities

• Provide functional support and optimization for Epic HB, PB, and Claims modules.
• Troubleshoot complex billing, claims, and reimbursement issues.
• Partner with Revenue Cycle leadership and IT teams on enhancements and initiatives.
• Support charge capture, claim edits, denials management, and reimbursement workflows.
• Analyze workflows and implement Epic best practices.
• Create reporting insights using Clarity, Cogito, Caboodle.
• Lead stakeholder meetings, workflow reviews, and end-user training.

Skills

Communication skills

Problem solving

Education

Epic Resolute HB Certification

Tools

Clarity

Cogito

Caboodle

SQL

Power BI

Tableau

Job description

Join a growing healthcare team as an Epic Resolute Analyst supporting Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role serves as the bridge between Revenue Cycle Operations and IT, driving system optimization, issue resolution, and process improvements that enhance financial performance and operational efficiency.

Key Responsibilities

• Provide functional support and optimization for Epic HB, PB, and Claims modules
• Troubleshoot complex billing, claims, and reimbursement issues
• Partner with Revenue Cycle leadership and IT teams on enhancements and initiatives
• Support charge capture, claim edits, denials management, and reimbursement workflows
• Analyze workflows and implement Epic best practices
• Create reporting insights using Clarity, Cogito, and Caboodle
• Lead stakeholder meetings, workflow reviews, and end-user training

Qualifications

• Epic Resolute Hospital Billing (HB) Certification Required (willingness to obtain within 6 months of hire also considered
• Strong experience with Epic Revenue Cycle, Claims, and Billing workflows
• Knowledge of payer regulations, denials management, and reimbursement processes
• Experience with Clarity, Cogito, Caboodle, SQL, Power BI, or Tableau is a plus
• Strong communication and problem-solving skills

Why Join Us?

• Excellent medical, dental, and benefits package
• Friendly, family-oriented culture with supportive leadership
• Community involvement and employee events
• Eligible for monthly and annual bonuses once permanent
• Hybrid work environment with long-term remote flexibility opportunities

Schedule

Monday-Friday between 7:00 AM-5:00 PM

Job Type & Location

This is a Contract to Hire position based out of Chesapeake, VA.

Pay And Benefits

The pay range for this position is $48.00 - $62.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 23, 2026.

Workplace Type

This is a fully onsite position in Chesapeake,VA.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.