Epic Readiness & Device Deployment Technician

STI; Kinston (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare IT provider is seeking an IT Deployment and Testing Technician to support their IT infrastructure. The role involves deploying and configuring hardware, performing troubleshooting, and conducting comprehensive testing for Epic systems. Candidates should have an associate’s degree in IT or a related field and experience in hardware deployment. Full-time position with potential evening or weekend work required based on project needs.

Qualifications

• 1-3 years of experience in IT hardware deployment or troubleshooting.
• Experience with healthcare IT environments is a plus.
• Certifications like CompTIA A+, Network+ preferred.

Responsibilities

• Deploy and configure desktops, laptops, and printers in varied settings.
• Conduct basic troubleshooting of device issues.
• Perform end-to-end testing as part of Epic Technical Dress Rehearsal.

Skills

Deploying and configuring Windows-based systems

Troubleshooting hardware and software issues

Excellent communication and customer service skills

Ability to work independently

Education

Associate’s degree in Information Technology, Computer Science or related field

Tools

Epic or other electronic health records systems

Job description

A leading healthcare IT provider is seeking an IT Deployment and Testing Technician to support their IT infrastructure. The role involves deploying and configuring hardware, performing troubleshooting, and conducting comprehensive testing for Epic systems. Candidates should have an associate’s degree in IT or a related field and experience in hardware deployment. Full-time position with potential evening or weekend work required based on project needs.